Process performance, reporting and scalability are the 3 drivers of excellence for finance shared service centers, and also their biggest challenges. Executives continue to struggle with visibility constraints and rely on spreadsheets for reporting and cash forecasting, even as order-to-cash teams follow archaic, manually-intensive payment reconciliation and collection methods. Such practices result in poor receivables turnover and impact business scalability and working capital optimization.
Tony Hiatt, Global Credit manager at Ivanti, leveraged digital transformation to improve reporting and cash forecasting across multiple geographies, reduce past due A/R and support business growth through mergers without expanding the team. In this webinar, I explore Ivanti’s story to learn how technology could help SSCs shift gears from cost reduction to cost effectiveness by leveraging the critical levers of change.