In a recent survey by Credit Today, 34% of credit & finance professionals identified collaboration with sales as a top challenge. Think about the revenue that is lost when sales teams do not have visibility into low-risk customers with upsell potential. Or, how about the impact on customer experience for key account which is put on a credit hold that could have been avoided with better communication.
Improved visibility could help credit, collections and sales teams escape from the Bermuda Triangle of lost business opportunities. Join Jaicky Tammam, Senior Director of Credit from Brother International as he walks us through the top focus areas leading to a proactive credit management, and how Artificial Intelligence could act as a catalyst to ensure a close-knit collaboration within Credit, Collections & Sales on a daily basis.
HighRadius Collections Software automates and optimizes the credit & collections management process to improve collector efficiency, minimize bad debt write-offs, improve customer relationships, and reduce DSO. It provides a complete set of tools to optimize and automate the credit collections management process and enable the better prioritization of credit collections activities All the information you need (invoices, dispute information, POD, claims, tracking info, etc.) on each case is automatically presented in a collections work-space and is ready for use. Apart from the wide variety of benefits that it has, it also comes with some amazing features like CADE (Collection Agency Data Exchange), collector’s dashboard which has prioritized collections worklist, automated dunning & correspondence, dispute management, centralized tracking of notes, call logs & payment commitments along with cash forecasting functionalities. The result is a more efficient collections team that contributes to enhanced cash flow and reduced DSO.