The Cynic


We have identified 8 types of delinquent customer personalities and customized conversation tactics for them to help you collect your money faster.

Contents

Chapter 01

The Saint

Chapter 02

The Hipster

Chapter 03

The Cynic

Chapter 04

The Dominant

Chapter 05

The Passive

Chapter 06

The Sentimental

Chapter 07

The Amateur

Chapter 08

The Delinquent
Chapter 03

The Cynic


It is hard to convince cynics of something they don?t agree with. They usually don?t pay on time but also won?t explain why. With these customers, it?s effective to find some common ground. This helps to move the conversation forward and makes it easier to start discussing their debt. The Cynic

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HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.