We have identified 8 types of delinquent customer personalities and customized conversation tactics for them to help you collect your money faster.
These customers like to joke around and keep things casual. They hardly focus on the money. You have to indulge them with chit-chat but also keep the conversation focused on their debt. Important to note: it?s very easy to get carried away and trust hipster personalities. So it?s important that you remain focused on the agenda of the conversation and hold them to their promise.
HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.