With the changing workforce, businesses today must adapt their culture, management style, and overall leadership to meet millennial employee and customer needs.
Staying involved in the channels of communication across the organizational hierarchy Internal and External Conflicts in order-to-cash, and how to tackle them
Establish proper workflows between credit and collections to improve customer service Implement a customer-first training plan to offer standardized customer experience and reduce churn
Designing your credit policy and collections strategies, by keeping them aligned. Tackling customers who are delinquent or are taking undue advantage of their position.
Hiring and nurturing the right talent for customer-facing A/R job roles. Executive’s guide to making their teams deliver despite challenging consumer demands.
Understanding the current automation features available for trade promotion settlement. The Vision for what trade promotion management could be transformed into by 2020