People And Process Management Knowledge Center

Blogs

Reimagining the Future of Healthcare in A/R

Learn about the key strategies to safeguard business and accounts receivables in the healthcare industry with the rapidly changing economy
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Mergers and Acquisitions: An Overview

An insight on eventful Mergers & Acquisitions all around the world and how any company can mediate complexities and leverage the most out of it
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Breaking the Silo Mentality in Order-to-Cash Teams

Businesses are familiar with organizational silos hindering collaboration, but today, this presents itself with fresh urgency. In this fast-paced global market, efficiency and agility are…
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RFP: Asset For Proposals

RFP is essential in enhancing Order to Cash management for top tier businesses. Explore how companies can leverage most out of a well built RFP
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6 Best Practices To Achieve World-Class Controllership

Gain 6 insights to meet demands requiring an expansion of capabilities to support strategic organizational initiatives
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Radiance

Working with Millennials

TRACIE DUNCAN: Awesome. Good morning. So I’m more interested in discussing with you guys this morning then completely if I get every slot of this…
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Women in Leadership

[00:09] Host: So to start off. Welcome ladies! We are so happy to have you here today and to be hosting this session. So you…
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Process Benchmarking & Assessment for Order-to-Cash

Gunther Smets: Today we are going to talk about process benchmarking and assessment to cash. So you have seen a lot of shiny tools in…
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Choosing the Right Vendor

Tisha Clausell: Once again, I’m Tisha Clausell, and today we’re going to talk about how you should choose the right vendor. Some of the agenda…
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C-Suite Alignment for O2C Tech

[0:10] Host: Okay so, first of all, thank you for joining us, Frederic. Thank you all for joining us here today at this panel session…
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Striking a Balance Between Leadership & Compliance

[0:12] Cortney Herington: Yeah, so I’m Cortney Herington. I work for Coca Cola bottlers in sales and services, as she said it’s an organization. We…
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Leadership Lessons from Candy Crush

Julie Weaver: Okay! So, today we’re going to talk about what Candy Crush is, we’re going to talk about some leadership lessons that I’ve learned…
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Expectations and Conflict Management For A/R Managers

Staying involved in the channels of communication across the organizational hierarchy Internal and External Conflicts in order-to-cash, and how to tackle them
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Business Process Standardization: Let’s Stop Reinventing the Wheel Everytime

Integrate master data during M&As. Modern Skill Set Required for Customer-Facing O2C Roles.
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The Subtle Art of Inter-Teams Collaboration in A/R

Understanding the various personas who interact with a credit manager Culture or technology? The answer to resolving lack of inter-team collaboration
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Accountant to Customer Service Representative: 5 Things You Are Doing Wrong

Establish proper workflows between credit and collections to improve customer service Implement a customer-first training plan to offer standardized customer experience and reduce churn
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3 Strategic Levers Of O2C Digitization: People, Process And Technology

Setting up a 5 step action plan for process improvement in order-to-cash. Working with the new workforce and evolving technologies of the digital age.
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6 Essential Elements of a Credit and Collections Policy Framework

Designing your credit policy and collections strategies, by keeping them aligned. Tackling customers who are delinquent or are taking undue advantage of their position.
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5 Things Every B2B Customer-Facing Team Leader Needs To Know

Hiring and nurturing the right talent for customer-facing A/R job roles. Executive’s guide to making their teams deliver despite challenging consumer demands.
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The Past, Present and The Future Of Trade Deductions Automation: Lessons For A/R Industry Leaders

Understanding the current automation features available for trade promotion settlement. The Vision for what trade promotion management could be transformed into by 2020
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Leveraging Technology to Drive Career Success in Treasury

Treasury professionals are being charged with delivering value beyond finance. Spending time on non-value add activities
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How To Be A Good Boss: Tips To Groom Your Organization’s Next-Gen Leaders

Grooming the next generation leaders: A proactive leader’s guide. The architecture of a perfect boss: A scorecard to your leadership skills.
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