Here’s how automated AR software reduces manual effort by up to 80 %, giving control and cash visibility.

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Managing accounts receivables is critical for maintaining a healthy cash flow in any business. Metrics such as invoice aging, days sales outstanding, and bad debt directly impact cash inflows.

To streamline AR operations and reduce the time and effort required to mitigate credit risk, deliver invoices, collect payments, and match records, accounts receivable management software is essential.

However, with numerous options available, choosing the best software can be overwhelming. To simplify this process, we’ll provide tips on selecting the best accounts receivable tracking software for your business.

But before deciding on the most effective software for accounts receivable, you’ll first need to grasp the basics of the accounts receivable management software and how it can benefit your business.

Table of Contents

    • What Is Account Receivables Management Software?
    • The Need for Accounts Receivable Management Software for Your Business
    • Top 7 Benefits of Investing in An Accounts Receivable Automation Software
    • Key Features to Look for in Receivables Management Software
    • 5 Steps to Choose the Best Accounts Receivable Management Software
    • Common Mistakes to Avoid When Selecting Receivables Management Software
    • Building a Connected AR Automation Network in 2026
    • The Evolving Landscape of AR Automation Companies
    • How to Compare AR Automation Companies: Key Evaluation Criteria
    • Streamline Your AR Processes with HighRadius
    • FAQs

What Is Account Receivables Management Software?

Account receivables management software is a tool that automates the process of managing and tracking money owed to a business by its customers. It helps streamline invoicing, payment collection, and reporting, improving cash flow and reducing the time spent on manual tasks.

Choosing the best accounts receivable automation software? 
Ensure it offers automated invoicing, payment reminders, cash application, payment portals, reporting, and integration with your existing ERPs.

The Need for Accounts Receivable Management Software for Your Business

Investing in an AR management software can also lead to increased efficiency and productivity. By automating many of the manual tasks involved in receivables management, businesses can free up their finance executives and collectors to focus on higher-value tasks like credit and collections strategies. With features like automated invoicing, collections prioritization, and deduction management, businesses can streamline their operations and improve their bottom line.

5 Key Steps to Choose the Best Accounts Receivable Automation Software

Accounts receivable solutions is crucial for a business as it automates billing and collections, reducing manual errors and administrative costs. It enhances cash flow management, provides real-time financial insights, improves efficiency, and strengthens customer relationships by ensuring timely and accurate invoicing and payment processing. By investing in AR management software, businesses can reap several benefits:

  • Improves Cash Flow: Accelerates the collection of payments, ensuring a steady cash inflow.
  • Reduces Manual Errors: Automates invoicing and payment tracking, minimizing the risk of errors.
  • Enhances Efficiency: Streamlines AR processes, saving time and reducing administrative workload.
  • Provides Real-Time Insights: Offers up-to-date reports and analytics on outstanding invoices and payment status.
  • Strengthens Customer Relationships: Enables timely and accurate invoicing, improving customer satisfaction and trust.
  • Facilitates Better Decision-Making: Access to detailed financial data aids in strategic planning and financial management.
  • Improves Compliance: Ensures adherence to accounting standards and regulatory requirements.
  • Reduces Costs: Lowers the need for manual labor and reduces operational costs associated with billing and collections.
  • Enhances Security: Safeguards sensitive financial information through secure, encrypted platforms.
  • Supports Scalability: Easily handles increasing transaction volumes as the business grows.

Top 7 Benefits of Investing in An Accounts Receivable Automation Software

Investing in accounts receivable automation software not only enhances financial management but also supports business growth by optimizing cash flow, reducing costs, and improving customer relationships. Here are the top accounts receivable automation benefits:

Top 7 accounts receivable automation benefits

  1. Accelerated Payment Collection
    • Efficiency: Automation streamlines the invoicing process, sending invoices promptly and reducing delays in billing.
    • Reduced DSO: By facilitating quicker payments, businesses can lower their Days Sales Outstanding (DSO), improving cash flow.
  2. Improved Cash Flow Management
    • Real-Time Visibility: Automation software provides real-time data on outstanding invoices and payment status, allowing businesses to monitor cash flow more effectively.
    • Forecasting: Enhanced visibility helps in accurate cash flow forecasting, aiding in better financial planning and decision-making.
  3. Reduced Administrative Costs
    • Labor Savings: Automation reduces the need for manual data entry and administrative tasks, freeing up staff for more strategic activities.
    • Operational Efficiency: Lowered administrative overheads contribute to overall cost savings and improved profitability.
  4. Enhanced Accuracy
    • Error Reduction: Automated processes minimize the risk of human error in invoicing and payment processing, ensuring more accurate financial records.
    • Consistency: Automation ensures that billing and collections processes are consistently followed, further reducing the likelihood of mistakes.
  5. Better Customer Relationships
    • Timely Invoicing: Automation ensures that invoices are sent out promptly, leading to timely payments and fewer disputes.
    • Improved Communication: Automated reminders and notifications keep customers informed, enhancing transparency and trust.
  6. Comprehensive Reporting and Analytics
    • Detailed Insights: Automation software provides in-depth reports and analytics on receivables, payment trends, and customer behavior.
    • Informed Decisions: Access to detailed data supports better financial decision-making and strategic planning, helping businesses identify areas for improvement.
  7. Increased Efficiency
    • Streamlined Processes: Automation simplifies and speeds up the entire accounts receivable process, from invoicing to collections.
    • Productivity Boost: By reducing manual tasks, staff can focus on higher-value activities, boosting overall productivity and efficiency.

Once you have decided to invest in AR management software, the next step is to determine whether it has all the required characteristics and functionality. 

Key Features to Look for in Receivables Management Software

When selecting Accounts Receivable Management Software, choosing a solution that meets your business needs and optimizes your financial processes is crucial. The right software should streamline invoicing, enhance payment tracking, and improve cash flow management. Here are some key features to look for when evaluating your options.

1. Automated Invoicing

The first aspect to consider is automated invoicing. This feature should allow you to create and send professional, branded invoices with ease.

Ask yourself these questions before deciding:

  • Can you create customizable templates for your invoices?
  • Is it possible to schedule and automate recurring invoices for regular clients?

2. Payment Processing

Payment processing capabilities are essential for handling various payment methods and ensuring secure transactions.

Consider the following points:

  • Does the software support multiple payment methods such as credit cards, debit cards, bank transfers, and digital wallets?
  • Is there seamless integration with popular payment gateways?

3. Real-Time Reporting and Analytics

Having access to real-time reporting and analytics is crucial for gaining insights into your financial operations.

Evaluate these aspects:

  • Are there visual dashboards that provide quick insights into receivables, aging reports, and payment trends?
  • Can you generate detailed reports on outstanding invoices, payment history, and customer behavior?

4. Automated Reminders and Notifications

Automated reminders and notifications help ensure timely payments and keep customers informed.

Key considerations include:

  • Does the software send automated email or SMS reminders for upcoming and overdue payments?
  • Are there notifications to confirm receipt of payments?

5. Customer Management

Effective customer management tools can enhance the payment experience and streamline communication.

Ask these questions:

  • Is there a self-service portal where customers can view invoices, make payments, and track their payment history?
  • Are there tools for easy communication with customers regarding billing and payments?

6. Integration Capabilities

Integration capabilities are important for ensuring that your AR software works seamlessly with other systems.

Consider these points:

  • Does the software integrate with enterprise resource planning (ERP) and customer relationship management (CRM) systems?
  • Is it compatible with popular accounting software?

7. Security and Compliance

Security and compliance features are crucial for protecting sensitive financial data and meeting regulatory requirements.

Evaluate the following:

  • Does the software offer advanced encryption to protect sensitive financial data?
  • Are there features that ensure compliance with industry standards and regulatory requirements?

8. Customizable Workflows

Customizable workflows allow you to tailor the software to your business processes and requirements.

Consider these aspects:

  • Can you create flexible workflows that match your business processes?
  • Are there automated workflows for invoice approval and payment authorization?

9. Cash Application

Cash application features can streamline the reconciliation process and reduce manual efforts.

Key questions include:

  • Does the software automatically match payments to invoices for faster reconciliation?
  • Are there tools for easy reconciliation of bank statements with accounts receivable?

10. Dispute Management

Effective dispute management tools can help resolve issues quickly and efficiently.

Consider these points:

  • Can you track and manage disputes and deductions efficiently?
  • Are there pre-defined workflows to handle disputes and resolve issues quickly?

11. Mobile Accessibility

Mobile accessibility ensures that you can manage accounts receivable on the go.

Ask these questions:

  • Is there a mobile app that allows you to access and manage accounts receivable from mobile devices?
  • Does the software have a responsive design that works seamlessly on both desktop and mobile devices?

12. Scalability

Scalability features ensure that the software can grow with your business.

Consider these aspects:

  • Does the software have features that can scale with your business, accommodating increasing transaction volumes and new requirements?

13. Customer Support

Reliable customer support is crucial for addressing any issues or queries you have.

Evaluate the following:

  • Is there round-the-clock customer support available to assist with any issues or queries?
  • Can you access training materials, tutorials, and a knowledge base for effective software use?

5 Steps to Choose the Best Accounts Receivable Management Software

When choosing the best account receivable management solution for your business, following specific steps can help you make the right decision. Here are the steps:

5 Key Steps to Choose the Best Accounts Receivable Automation Software

1. Huddle up internally

Start by connecting with your team members who work on accounts receivable workflows to understand their challenges and requirements. This will help you set clear objectives about what you want to achieve with AR automation software. 

Some questions to ask your team include:

What are the bottlenecks in your AR process?

  • Is the DSO consistently high?
  • Are more clients turning bankrupt?
  • Is the error rate high in reconciliation?
  • How much time do you spend on invoicing?
  • What is the process you follow to make collection calls?

How much are you losing because of these bottlenecks?

  • $$$ in bad debt and unpaid invoices per month
  • Cost of additional FTE needed for completing tasks
  • Delay in closing the books

Do we currently have any resources that can help work around it?

  • Tech tools
  • Expert professionals
  • Outsourcing agencies

It’s important to assess how well you’ve automated the different steps in your AR process to identify gaps and understand which processes need to be automated on priority to improve efficiency.

5 Key Steps to Choose the Best Accounts Receivable Automation Software

2. Do your research

Once you assess your needs and the gaps in your system, you need to look for solution vendors that can help plug the gaps. Research various AR solutions and compare their features, pricing, regulatory compliance levels, and integrations. Opting for cloud-based solutions can save you CAPEX costs and improve scalability, while on-premise-hosted solutions give you better control over your data and processes. 

Key accounts receivable software features:

Feature

Description

Billing and invoicing

Auto-generate invoices and deliver them via emails or directly to customers’ accounting or AP systems.

Payment processing

Process multiple payments including ACH, checks, and wire transfers. Allow customers to schedule payments, pay in installments or partially.

Aging reports

Keep track of aging receivables and categorize them based on the number of days outstanding (< 30 days, etc.).

Worklist prioritization

Automatically rank outstanding accounts based on the amount and days overdue.

Customer self-service portals

Allow customers to identify their amounts due and pay anytime using their preferred channels.

Credit risk scoring

Check the credit scores of customers using predefined models and data from multiple sources.

Automated dunning

Automatically sends reminder emails to customers about their payment due dates and amounts.

Other good-to-have features include automated cash reconciliation, in-app calling for collectors, and deductions management.

Integrations

When selecting an AR solution, ensure it can integrate with your ERP, accounting, or CRM software. Look for plug-and-play integrators to speed up implementation and avoid extra costs. Out-of-the-box integrators can help you navigate the process without much IT support. HighRadius’ solutions are built for all popular ERP systems, including NetSuite, Sage Intacct, Microsoft Dynamics, SAP, and Oracle.

Pricing

This is one of the key deciding factors in your software purchase journey. AR software solutions may be priced on a per-user basis or the number of invoices sent. Check if your company policies allow you to subscribe to the vendors’ pricing model. Study if they fall within your budget limits and can help you achieve target ROIs within the specified timelines.

3. Score and shortlist vendors

Along with evaluating the software solutions, check the vendors’ credibility, clientele, and service levels. You don’t want to be stuck with an unresponsive vendor after the software implementation.

Some key parameters to evaluate the vendor on include:

1. Application uptime: This metric helps you gauge whether your application will be available 24×7. It will also give an idea of which party will be responsible if the service is disrupted by planned downtime or unplanned outages. The common industry standard is to support 99.9% uptime.

2. Response levels: This metric promises how much time it will take your AR SaaS vendor to recover from a cybersecurity incident from the time it has been detected. Other business continuity and disaster recovery metrics, such as recovery time objective (RTO) and recovery point objective (RPO), help you know how much time it will take for you to get your data in case of an incident and how much of the data you’ll be able to recover, respectively. The shorter the RTO, RPO, and incident response time, the better the vendor’s service.

3. Security measures: Since financial and client info is one of the most confidential data, it is pertinent that your AR solution adheres to the highest security standards. This also helps from a regulatory standpoint. If you are using SaaS AR software, check for the multi-tenant security measures, location of data centers, data retention, data encryption, and access privileges.

4. Grievance TAT: Check the customer service turn-around-time (TAT) of the vendor. Does the vendor promise to reply or initiate action on your grievance within four hours? How long does the vendor say they take to resolve issues – less than 48 hours or more? To provide your customers excellent customer service, your AR application and payment portal must be available at all times without any hiccups.

Ensure that the above metrics are covered in the service level agreement you sign with the AR software vendor. Add any other conditions or services that are crucial to meet your business goals. Track whether the AR software vendor upholds all the promises mentioned in the SLA.

5 Key Steps to Choose the Best Accounts Receivable Automation Software

4. Take demos of the software

Once you’ve shortlisted a few vendors, the next steps are to touch base with them via email, chatbot, or social media to better understand their offerings and start a conversation.Take demos of the solutions to get a feel of their interface and features. Chat with the solution experts to understand the limitations of the product and any additional costs due to customization or other requirements.

Questions to ask during a demo session:

  • Can you show me how to use this <feature name> function?
  • Is there an alternative way of doing this <task>?
  • I have this <problem>, how can the solution help me?
  • What features are available on the mobile app?
  • Do you service other clients within my industry?
  • Can you provide customer testimonials?

5. Get stakeholder buy-in

Share your solution comparison and vendor analysis with all the stakeholders, such as the CFO, finance director, AR manager, and other executives. Include the stakeholders in the demo calls and other high-level discussions. Based on your interactions with the vendors and the scores you’ve allotted to their solutions and services, shortlist 1-2 vendors to proceed with.

These five steps can help you choose the best accounts receivable collection tools for your business. And if you’re looking for an AR software solution that can help streamline your AR processes, HighRadius can help. In the next section, we’ll discuss how HighRadius can help streamline your AR processes.

Common Mistakes to Avoid When Selecting Receivables Management Software

Choosing the right receivables management software can significantly improve your collections, reduce DSO, and streamline your AR operations, but only if you avoid a few common pitfalls that businesses often overlook. Many teams rush into a decision based on price or flashy features, without considering day-to-day usability, scalability, or integration needs. Avoiding these mistakes will ensure you pick a solution that actually solves your AR challenges instead of creating new ones.

  1. Focusing Only on Automation and Ignoring End-to-End AR Needs

Some tools automate small parts of AR but don’t support the full receivables lifecycle. If you buy a limited solution, you’ll still end up with manual work and disconnected processes. Always evaluate whether the software covers invoicing, collections, cash application, credit, and dispute management collectively.

  1. Underestimating the Importance of ERP Integration

Receivables management software is only as powerful as its ability to connect with your ERP. Poor integration leads to inaccurate data, syncing issues, and delays in reporting. Make sure the solution offers plug-and-play connectors, real-time data sync, and compatibility with all your ERP instances.

  1. Choosing a Tool Without AI or Predictive Capabilities

Modern AR teams rely on AI for forecasting payments, prioritizing collections, and identifying at-risk customers. Software without AI quickly becomes outdated and limits your ability to make proactive decisions. Ensure the platform includes predictive insights and automation that evolve with your business.

  1. Ignoring User Adoption and Change Management

Even the best receivables management software fails if your team doesn’t use it. Many organizations pick overly complex tools that require heavy training or force users to switch from familiar workflows. Look for intuitive interfaces, Excel-like environments, and guided workflows to ensure smooth adoption.

  1. Overlooking Reporting, Dashboards, and Cash Visibility

Some tools automate tasks but don’t improve visibility into cash flow, DSO, or customer risk. Without strong analytics and real-time dashboards, leadership can’t make informed decisions. Choose a platform that offers clear, role-based reporting and strong forecasting capabilities.

  1. Making a Decision Based Solely on Cost

Low-cost options often lack essential AR features, integrations, or support, which ultimately costs more in the long run. Instead of comparing price tags, evaluate the total ROI: time saved, accuracy gains, faster collections, and cash flow improvements.

  1. Not Considering Future Growth and Scalability

What works for your current AR volumes may not support your business two years from now. Ensure the software can scale across regions, business units, transaction volumes, and evolving credit or collection policies.

Building a Connected AR Automation Network in 2026

Modern AR automation is no longer about isolated tools for invoicing, collections, or cash application. In 2026, leading finance teams are shifting toward a fully connected AR automation network — a unified ecosystem where ERPs, banks, customer portals, payment channels, and communication workflows operate together. A connected network helps AR teams move past fragmented processes and gain real-time visibility into customer behavior, open receivables, remittance data, and payment trends. The result is faster decision-making, fewer manual touches, and smoother cash flow management across the enterprise.

 An AR automation network connects invoicing, collections, disputes, and cash application through a unified AI-powered ecosystem.

What Makes an AR Automation Network Different from Traditional AR Tools?

Traditional AR systems handle tasks in silos, such as one tool for invoicing, another for payments, and another for collections. An AR automation network connects all these touchpoints, creating a continuous data flow between customers, banks, and finance systems. With AI powering every interaction, teams benefit from unified dashboards, synchronized customer data, and automated workflows that adjust based on real-time risk, payment patterns, and invoice activity. For CFOs, this translates into greater control over cash flow and a scalable foundation for global AR operations.

The Evolving Landscape of AR Automation Companies

The AR technology ecosystem has undergone a significant transformation over the last decade, evolving into a diverse and competitive landscape of AR automation companies that cater to various organizational needs, process complexities, and industry environments. 

As organizations move away from manual collections, fragmented credit workflows, and error-prone cash application processes, the choice of an automation partner has become a strategic decision that directly influences working capital efficiency and customer experience. This section provides a detailed look at how the vendor landscape is structured today, how capabilities have evolved, and what finance leaders should consider when evaluating the right fit for their AR operations.

1. How the AR Automation Market Is Structured Today

AR automation companies typically fall into three broad segments, each serving distinct business needs:

a) Enterprise-Grade AR Automation Platforms

These solutions deliver end-to-end automation across the entire receivables lifecycle, including credit management, collections, dispute resolution, deductions, and cash application. Key capabilities include:

  • Multi-entity and multi-currency support
  • Deep, bidirectional ERP integrations (SAP, Oracle, Microsoft, Workday)
  • High automation accuracy driven by AI and machine learning
  • Configurable rules engines for handling complex business logic
  • Enterprise-grade analytics and predictive insights

They serve large organizations with high volumes, global operations, and complex approval workflows.

b) Mid-Market AR Solutions

These AR automation companies focus on delivering robust automation without requiring heavy customization or lengthy deployment cycles. Typical strengths include:

  • Quick implementation and lower cost of ownership
  • Pre-built connectors for popular ERPs (NetSuite, Sage, QuickBooks, Acumatica)
  • Core automation features such as payment reminders, basic collections workflows, and remittance processing
  • Minimal IT dependency
  • Intuitive UIs built for lean AR teams

They are most effective for organizations with a growing transaction volume and a need to streamline repetitive tasks.

c) Niche & Specialized AR Tools

These vendors focus on solving specific AR challenges exceptionally well—rather than offering a broad suite. Examples include tools for:

  • Automated cash application
  • AI-powered credit scoring
  • Dispute management workflows
  • Customer self-service payment portals
  • Automated correspondence and dunning sequences

These are ideal for organizations looking to build a modular automation stack or augment their existing AR systems.

Capabilities Commonly Found Across Leading AR Automation Companies

Although each vendor differentiates itself in unique ways, most leading AR automation companies now offer a baseline set of modern capabilities:

  • Automated outreach using rules or AI
  • Collections workflows and worklist prioritization
  • Integrated customer portals for payments and invoice access
  • Cash application automation powered by OCR and machine learning
  • Detailed dashboards for DSO, aging, and collector performance
  • Secure, scalable cloud infrastructure

What varies dramatically is the depth, accuracy, and intelligence behind these capabilities.

What Differentiates the Most Advanced AR Automation Companies

As AR automation becomes more sophisticated, several factors distinguish true automation leaders:

a) AI and Predictive Intelligence

Market-leading platforms don’t just automate tasks—they analyze historical trends, assess customer payment behavior, and prioritize collector workloads. This elevates AR teams from reactive operations to proactive decision-making.

b) ERP Integration Depth

Top AR automation companies offer real-time, bidirectional integrations that support complex posting logic, custom fields, and multi-entity structures. This level of integration ensures data consistency, making “touchless AR” achievable.

c) End-to-End Coverage Across AR

Vendors with full lifecycle coverage, from credit management to invoicing, collections, dispute handling, and cash application deliver superior data continuity and reduce tech stack fragmentation.

d) Scalability and Global Readiness

As organizations expand, they require vendors that support:

  • Multiple languages
  • Regional compliance rules
  • Localized workflows
  • Global hosting and data residency options

Only a subset of AR automation companies consistently offer these capabilities.

How Finance Leaders Should Navigate This Evolving Landscape

Before shortlisting vendors, CFOs and AR leaders should evaluate:

  • Current pain points across the AR lifecycle
  • Manual processes are causing the highest delays or errors
  • ERP maturity and integration limitations
  • Transaction volume and customer segmentation
  • Regional or global expansion plans

Understanding these internal priorities helps organizations identify which category of AR automation company best aligns with their operational needs and long-term automation vision.

How to Compare AR Automation Companies: Key Evaluation Criteria

With dozens of AR automation companies offering overlapping features, the evaluation stage is often where finance leaders struggle the most. What looks similar on a product page may perform very differently in real-world AR operations. To choose a partner that will genuinely reduce manual work, improve cash flow visibility, and scale with your business, it’s essential to compare vendors using a structured, criteria-based approach. This section outlines the core dimensions that matter most when assessing AR automation platforms, beyond superficial feature checklists.

1. Automation Depth: How Much Work Is Truly Removed from Your Team?

Not all automation is equal. Some vendors digitize existing AR tasks, while others fundamentally eliminate manual work through machine learning and predictive workflows.

Key questions to assess automation depth:

  • Does the system automatically prioritize collector worklists?
  • Can it predict payment behavior or risk scores?
  • How accurately does it match remittances with open invoices?
  • Does the platform automate correspondence or require manual triggers?
  • Can disputes or credit approvals be routed intelligently without human touch?

Vendors with deeper automation capabilities help teams achieve higher productivity gains and lower DSO without needing to hire more staff.

2. ERP Integration Quality and Breadth

Integration is one of the biggest differentiators among AR automation companies. A strong integration ensures consistent data flow, reduces reconciliation errors, and enables real-time insights.

When comparing integrations, look beyond “pre-built connectors” and evaluate:

  • Bi-directional sync capabilities
  • Real-time vs. batch updates
  • Ability to handle ERP custom fields
  • Support for multiple ERPs or multi-entity environments
  • Mapping flexibility for complex posting rules

A well-integrated platform becomes an extension of your ERP—not an isolated tool.

3. AI and Analytics Maturity

Modern AR teams rely heavily on analytics for forecasting, prioritizing collections, and identifying customer risk. The maturity of a vendor’s AI and analytical models can significantly impact performance outcomes.

Assess:

  • Does the platform offer predictive insights (e.g., payment likelihood, DSO forecasting)?
  • Are AI models trained on real receivables and deduction data?
  • How transparent are the predictive models?
  • Does AI continually learn from historical patterns?
  • How accurate is the automated suggestion engine?

The more advanced AR automation companies offer embedded AI that continuously improves efficiency and decision-making—not generic dashboards.

4. Coverage Across the Accounts Receivable Lifecycle

Some vendors excel in one discipline (like cash application), while others offer full-suite capabilities. A broader suite means fewer systems to manage and better data consistency.

Evaluate whether the vendor covers:

  • Credit management
  • Invoicing delivery and customer communication
  • Collections automation
  • Deductions and dispute management
  • Cash application
  • Customer portals for payments
  • Reporting and forecasting

The more unified the AR automation environment, the stronger the operational visibility and the lower the total cost of ownership.

5. Implementation Speed, Effort & IT Dependency

Implementation timelines vary widely among AR automation companies. Some require months of IT involvement; others offer rapid deployment with minimal disruption.

Check for:

  • Typical implementation duration for companies of your size
  • Whether the vendor configures most workflows or your team must do it
  • Required IT bandwidth for integration and data migration
  • Sandbox or testing environments for validation
  • Availability of onboarding support teams

Shorter and smoother implementations accelerate ROI and reduce change management friction.

6. Security, Compliance & Scalability

Since AR data includes financial, tax, and customer information, security standards cannot be compromised.

Evaluate:

  • Available certifications (SOC 1, SOC 2, ISO 27001, GDPR readiness)
  • Data encryption methods
  • Access controls and audit trails
  • Support for global data residency requirements
  • Scalability for increased invoice volumes and entities

Security maturity is often where the difference between legacy AR tools and enterprise-grade AR automation companies becomes clear.

7. Customer Outcomes and Support Quality

Features matter, but real-world outcomes matter more. Buyers should look for vendors with proven success across organizations similar to theirs.

Assess:

  • Documented improvements in DSO, automation %, and productivity
  • Case studies across your industry and company size
  • Availability of dedicated customer success teams
  • Response times for support tickets
  • Training resources, user communities, and onboarding programs

AR automation is not a one-time software purchase, it’s an ongoing operational partnership.

8. Total Cost of Ownership (TCO)

Finally, evaluating AR automation companies requires understanding the full cost picture—not just subscription fees.

Consider:

  • Implementation fees
  • Integration costs
  • Custom development fees (if applicable)
  • Cost of additional modules
  • Training and onboarding expenses
  • Expected ROI timeline

The right vendor should provide transparency around costs and clear projections of financial impact.

Streamline Your AR Processes with HighRadius

Want to streamline your accounts receivable processes? HighRadius’ Accounts Receivables suite of solutions can help. With HighRadius, you can automate your entire AR process, from invoice delivery and tracking to collections worklist prioritization, payment predictions, and cash projections. Powered by AI and RPA-based tools, HighRadius’ solutions can help you reduce manual efforts and errors, improve efficiency, and increase cash flow.

More than 700 of the world’s leading companies have transformed their order to cash, receivables, and treasury processes with HighRadius. Our customers include PepsiCo, Anheuser-Busch InBev, Sanofi, Kellogg Company, Sysmex, and many more.

HighRadius offers AI-powered Cloud-based tools for the Office of the CFO, which brings modern digital transformation capabilities like artificial intelligence, robotic process automation, natural language processing, and connected workspaces as out-of-the-box features for the finance & accounting domain.

This suite of solutions automates all aspects of your accounts receivables process, including EIPP Cloud, Collections Cloud, Credit Cloud, Deductions Cloud, and Cash Application Software.

So if you’re ready to streamline your AR processes and improve your cash flow, connect with us today to understand how our solutions work and how we can help your business.

5 Key Steps to Choose the Best Accounts Receivable Automation Software

FAQs

1. What are the 5 KPIs for accounts receivable?

Five KPIs for accounts receivable are: 1) Days Sales Outstanding (DSO), 2) Accounts Receivable Turnover Ratio, 3) Collection Effectiveness Index (CEI), 4) Percentage of Receivables Over 90 Days, & 5) Bad Debt to Sales Ratio. These metrics assess efficiency and effectiveness in managing receivables.

2. How do you automate accounts receivable?

To automate accounts receivable, implement software that manages invoicing, payment tracking, and communication with customers. This includes automatic invoice generation, electronic payment processing, reminders for due payments, and real-time reporting for better cash flow management.

3. What is AP Automation vs AR automation?

AP automation involves streamlining the process of managing outgoing payments to vendors, including invoice processing and payment execution. AR automation focuses on optimizing incoming payments by automating invoicing, payment tracking, and customer communication with the help of accounts receivable management software.

4. What is the best way to track account receivables?

Use accounts receivable management software to automate invoicing, track payments, send reminders, and generate real-time reports, ensuring accuracy and efficiency in monitoring outstanding receivables.

5. How do you automate collections?

Automate collections by using accounts receivable management software to send scheduled payment reminders, manage recurring invoices, process payments, and update payment records automatically, reducing manual effort and improving cash flow.

6. What is an AR automation network?

An AR automation network is a connected system of tools, portals, banks, and data sources that work together to automate invoicing, collections, disputes, and cash application. It centralizes customer data, improves visibility, and speeds up cash flow.

7. How does an AR automation network help AR teams?

It eliminates data silos, automates routine work, and provides real-time insights into payments, remittances, and open invoices. AR teams gain faster decision-making, fewer errors, and higher cash-collection efficiency.

8. Why do modern enterprises need an AR automation network?

It allows finance teams to scale globally, improve customer experience, and maintain accurate, real-time receivables data. CFOs rely on connected AR networks for better liquidity planning and operational efficiency.

9. How does AR automation improve customer payment behavior?

Here’s the thing: when customers get clear invoices, consistent reminders, and easy payment options, they pay faster. AR automation does exactly that by standardizing communication and offering self-service payment links. Many teams use accounts receivable management software to keep everything timely and predictable, which naturally improves on-time payments.

10. What should enterprises look for when choosing AR automation tools?

Most teams start by checking if the tool integrates with their ERP, supports multi-entity operations, and gives real-time cash visibility. The best systems also automate dunning, handle disputes, and offer strong reporting. This is where accounts receivable management software helps because it centralizes these workflows instead of scattering them across spreadsheets and email threads.

11. How does AR automation support global finance teams?

Global teams deal with currency differences, varying tax rules, and complex customer structures. Good AR platforms handle multi-currency billing, localized workflows, and global dashboards so teams aren’t stitching data together manually. Using account receivable management software keeps those complexities under control and ensures consistent processes across regions.

Loved by brands, trusted by analysts

HighRadius Named as a Leader in the 2024 Gartner® Magic Quadrant™ for Invoice-to-Cash Applications

Positioned highest for Ability to Execute and furthest for Completeness of Vision for the third year in a row. Gartner says, “Leaders execute well against their current vision and are well positioned for tomorrow”

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The Hackett Group® Recognizes HighRadius as a Digital World Class® Vendor

Explore why HighRadius has been a Digital World Class Vendor for order-to-cash automation software – two years in a row.

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HighRadius Named an IDC MarketScape Leader for the Second Time in a Row For AR Automation Software for Large and Midsized Businesses

HighRadius stands out as an IDC MarketScape Leader for AR Automation Software, serving both large and midsized businesses. The IDC report highlights HighRadius’ integration of machine learning across its AR products, enhancing payment matching, credit management, and cash forecasting capabilities.

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Forrester Recognizes HighRadius in The AR Invoice Automation Landscape Report, Q1 2023

Forrester acknowledges HighRadius’ significant contribution to the industry, particularly for large enterprises in North America and EMEA, reinforcing its position as the sole vendor that comprehensively meets the complex needs of this segment.

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1100+

Customers globally

3400+

Implementations

$18.9 T.

Transactions annually

37

Patents/ Pending

6

Continents

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Resources

Credit Management | Credit & Collection | Invoice to Cash | Invoice Collection | B2B Payments | O2C Analytics | Integrated Receivable | Credit Application | Exception Management | Dispute Management | Trade Promotion | Dunning Management | Financial Data Aggregation | Remittance Processing | Collaborative Accounts Receivable | Remote Deposit Capture | Credit Risk Monitoring | Credit Decisions Engine

Ebooks, Templates, Whitepapers & Case Studies

Accounts Receivable Dashboard | Credit and Collection Goals | DSO Calculation Template | Accounts Receivable Aging Report Template | Business Credit Scoring Model | AR Aging Worklist Prioritization | Collection Email Templates | Strategies to Reduce DSO | Collection Maturity Model Template | Credit & Collection Email Templates | Credit Policy Sample | Credit Application Checklist Spreadsheet Template | Collection Email Automation with Excel