This e-book provides templates for 21 most effective credit and collection letters that will help you communicate better with your customer. The e-book is a culmination of our work with credit and collection experts over more than 700 credit and A/R transformation projects across the world.
Sample email 2.1 is written to welcome and establish credit terms with the customer. Best-practices:
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Sample email 2.2 is written to get credit information from trade references Best-practices:
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Sample email 2.3 is written to get credit information from banks. Best-practices:
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Sample email 2.4 is written to remind the customer to renew the collateral certificate before the expiry date Best-practices:
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Sample email 2.5 is written to remind the customer to renew the tax certificate before the expiry date Best-practices:
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Sample email 2.6 is written requesting the customer for some additional credit information required to complete the credit application Best-practices:
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Sample email 2.7 acknowledges the request for a credit extension by the customer, but then informs the customer why it cannot be set up Best-practices:
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Sample email 2.8 is written to inform the customer regarding the extension of their credit limit Best-practices:
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Sample email 2.9 is written when the customer?s order gets blocked due to outstanding payments Best-practices:
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Sample email 2.10 is written to the sales team regarding new customers and extended credit limit for existing customers Best-practices:
HighRadius Integrated Receivables Software Platform is the world's only end-to-end accounts receivable software platform to lower DSO and bad-debt, automate cash posting, speed-up collections, and dispute resolution, and improve team productivity. It leverages RivanaTM Artificial Intelligence for Accounts Receivable to convert receivables faster and more effectively by using machine learning for accurate decision making across both credit and receivable processes and also enables suppliers to digitally connect with buyers via the radiusOneTM network, closing the loop from the supplier accounts receivable process to the buyer accounts payable process. Integrated Receivables have been divided into 6 distinct applications: Credit Software, EIPP Software, Cash Application Software, Deductions Software, Collections Software, and ERP Payment Gateway - covering the entire gamut of credit-to-cash.