Seamlessly Integrates With 50+ ERP Systems
Running multiple ERPs? HighRadius connects to all of them. Pre-built, certified connectors mean
faster deployment and fewer integration headaches.
Automate claim research, document retrieval, and ERP credit memo posting across SAP ECC 6.0 and SAP S/4HANA. Our SAP-certified, pre-built connectors integrate directly with your SAP Dispute Management (FSCM) or standard AR modules, eliminating manual research and accelerating revenue recovery.
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Measurable impact across resolution speed, recovery rates, and DSO, purpose-built for SAP ECC and S/4HANA environments.
Automate the entire research lifecycle, from claim retrieval to resolution. HighRadius AI agents automatically log into retailer portals, download backup documents, and map reason codes directly to your SAP environment.
Identify and dispute invalid pricing and shortage claims before they hit your bottom line. AI cross-references shipping data in SAP with customer claims to flag discrepancies instantly.
Eliminate the bottlenecks that cause deductions to age on your sub-ledger. By automating high-volume manual tasks, your team can resolve disputes within the recovery window, directly lowering your DDO.
Stop jumping between portals and your ERP. HighRadius is an SAP-certified partner, offering a native integration that enriches your SAP Dispute Management (FSCM) with external claim data.
Consolidate deduction workflows across multiple business units, geographies, and SAP instances. Manage millions of claims from thousands of retail partners worldwide.
From claim ingestion to final ledger posting: every step is orchestrated by AI agents
that work directly with your SAP Dispute Management and AR data.
The ingestion agent monitors emails and logs into 100+ retailer portals (like Walmart, Amazon, and Target) to identify new "short-pays" and debit memos as they happen.
1Scan emails and portals for new claims
2Extract claim numbers, amounts, and dates
3Create a dispute case linked to the SAP open item
The mapping agent translates "retailer-speak" into your specific SAP reason codes. It interprets thousands of unique customer codes and maps them for consistency.
1Identify customer-specific reason codes
2Map to internal SAP reason code hierarchy
3Categorize as "Trade" or "Non-Trade" automatically
AI agents automatically retrieve all necessary backup documents, including Proof of Deliveries (PODs), BOLs, and packing slips from carrier and customer portals.
1Log into carrier and warehouse portals
2Fetch signed PODs and shipping documents
3Attach documents directly to the SAP dispute case
The research agent cross-references claim line items against SAP sales orders, deliveries, and contracts to find the "truth" behind the deduction.
1Compare claim details against SAP delivery data
2Identify price variances or quantity mismatches
3Flag invalid deductions for immediate dispute
Route high-value or complex disputes to stakeholders in Sales or Logistics. The agent manages follow-ups to ensure nothing gets stuck in an inbox.
1Route disputes based on SAP organizational hierarchy
2Automate reminders for pending approvals
3Consolidate communication within the audit trail
Once resolved, the posting agent updates the SAP sub-ledger in real-time without human intervention.
1Generate credit memos or adjustments in SAP
2Clear open items and close the dispute case
3Update SAP Dispute Management in real-time
Your dispute resolution is only as fast as the data it relies on. Here’s how we keep SAP and HighRadius aligned to ensure a single source of truth for every claim.
Claim, reason code, POD, and credit memo updates flow both ways between HighRadius and SAP in real-time. What’s resolved in HighRadius is automatically posted in SAP, and vice-versa, ensuring no stale dispute statuses.
Choose how often the deduction data syncs: hourly, daily, or on-demand. Sync scheduling adapts to your period-end close cycles and recovery windows without disrupting core system performance.
Standardized updates across global regions reduce data silos. Finance leaders get a single source of truth for DDO and recovery rates across all SAP instances, strengthening strategic decision-making.
Running multiple ERPs? HighRadius connects to all of them. Pre-built, certified connectors mean
faster deployment and fewer integration headaches.
Duplicate claims. Invalid deductions. Endless research and approval delays. Finance teams cut through the chaos with Agentic AI-powered Deductions Management, automating claim capture, reason code mapping, trade promotion matching, and dispute resolution across every channel.
The result is tangible deduction recovery software benefits: faster deduction resolution, higher recovery rates, reduced write-offs, and millions in recovered revenue within six months.
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Yes. HighRadius offers SAP-certified, pre-built connectors for both SAP ECC 6.0 and S/4HANA. Whether you are on-premise or in a private cloud, our integration ensures real-time data synchronization without requiring custom ABAP development.
The solution enriches the SAP FSCM module by automatically pulling in external data like retailer claims and PODs. It bi-directionally syncs dispute statuses, reason codes, and notes, ensuring your SAP instance remains the single source of truth for all financial data.
Absolutely. Once a deduction is resolved, HighRadius automatically triggers the appropriate financial posting in your SAP sub-ledger. This includes creating credit memos, processing write-offs, or reversing entries, achieving up to 90% touchless posting.
The AI-driven mapping agent translates disparate retailer reason codes into your specific internal SAP reason code hierarchy. It learns your unique accounting standards to categorize claims as trade or non-trade with over 95% accuracy.
While traditional ERP integrations take years, our pre-built SAP connectors allow most enterprises to go live in under 6 months. We handle the data mapping and connectivity, minimizing the burden on your internal IT team and accelerating your ROI.
