Automates trade deduction research, retailer portal tracking, and
worklist
prioritization while giving collectors full visibility into customer accounts, so CPG
collections teams can reduce DSO without growing headcount.
Trusted by leading companies worldwide
Real-world outcomes from Al-driven collections software built for CPG finance operations.
By eliminating manual deduction research, portal tracking, and account prioritization, Al agents free collectors to focus on the accounts that matter most.
Al agents auto-generate and send dunning emails across your portfolio, reaching every retailer and long-tail account at the right time, with zero manual effort.
Al agents predict payment delays 30 days in advance and embed payment links in correspondence, helping CPG companies collect faster and close the cash gap.
Al agents automatically research trade deductions, reconcile chargebacks, and route disputes to the right teams, so fewer invoices age past due waiting on manual resolution.
From trade deduction disputes to retailer portal management, CPG AR involves layers of complexity that slow down cash flow. Every feature is purpose-built to handle the workflows CPG collectors deal with every day.
Auto-extract backup documents like claims, PODs, and BOLs to resolve trade deductions, promotional allowances, and chargebacks faster, reducing research time and closing disputes sooner.
Dunning emails and correspondence are automatically generated and sent without collector intervention, covering every retailer and long-tail account while freeing your team from repetitive outreach.
AI-powered dynamic segmentation analyzes payment history, deduction patterns, and risk signals, automatically prioritizing critical retailer accounts so collectors always know exactly where to focus first.
Auto-track invoice statuses, capture deduction details, and manage retailer portal workflows without manual logins, reducing time spent monitoring multiple buyer portals.
INTEGRATIONS
HighRadius integrates natively with leading ERPs to keep your collections data accurate, real-time, and always in sync.
Native integration with SAP ECC and S/4HANA pulls AR balances, customer master, and invoice PDFs directly into collections workflows, no system switching required.
Explore IntegrationSyncs open invoices, dispute updates, and promise-to-pay records between Oracle EBS and Oracle Fusion, keeping your AR ledger current without manual data entry.
Explore IntegrationDynamics 365 Finance connector ensures dispute resolutions and payment promises flow back automatically, keeping customer accounts updated without manual reconciliation.
Explore IntegrationPre-built NetSuite integration syncs AR data, customer hierarchies, and invoice details, giving mid-market CPG companies a fast path to collections automation without custom development.
Explore IntegrationKNOWLEDGE HUB
Download expert insights to accelerate your collections process transformation.
Discover practical strategies to adopt AI for smarter AR automation.
Download eBookLearn how top enterprises leverage AI to optimize collections and cash flow.
Download eBookStrengthen working capital and improve financial control with autonomous, AI-driven Collections.
Download E-bookAutomated collections management solution streamlines repetitive tasks to help you get paid faster. It automatically uploads invoices to customer portals, tracks payment status, and sends payment notifications with embedded payment links. This frees your team to focus on resolving disputes and managing complex customer relationships instead of manual data entry.
The implementation time for HighRadius Collections Management Software varies based on the complexity of your organization’s requirements. However, our Speed to Value methodology guarantees swift implementation and ROI realization within 3 to 6 months, setting an industry benchmark.
CPG collections involve high volumes of trade deductions, retailer portal management, and chargeback reconciliation that generic AR tools weren’t built to handle. Specialized collections software automates deduction research, portal workflows, and account prioritization, accelerating dispute resolution and reducing DSO.
Yes. A collections tool provides predictive intelligence vs static aging, automates data-entry tasks like auto AP portal uploads and email dunning, and enables global standardization across multiple ERPs and regions. B2B collections software also measures ROI through DSO reduction and efficiency gains, metrics ERPs don’t track.
CPG AR teams typically see a 30% increase in collector productivity as trade deduction research, portal tracking, and manual follow-ups are automated. With AI-driven prioritization and touchless dunning covering 10x more accounts, companies consistently reduce past-due balances by 20% and DSO by 10%. The result is faster cash collection, leaner AR operations, and a collections team focused on strategy, not admin work.
