AR Collections Automation
Retail Companies

Automates past-due account prioritization, collector outreach, and portal
payment management while reducing financial leakage, so retail AR teams can
improve cash flow.

Trusted by leading companies worldwide

Loreal
Keurig
Resmed
DXP
Redbull
Bluelinx
Loreal
Keurig
Resmed
DXP
Redbull
Bluelinx

Business Outcomes

Real-world outcomes from Al-driven collections software built for Retail finance

10x

Automated Email Coverage

Al agents ensure every retail account receives timely dunning, including long-tail customers that would otherwise go uncontacted and unmonitored.

10%

Reduction in DSO

With 30-day delinquency predictions and payment links in correspondence, retail AR teams collect faster and keep cash flow predictable.

20%

Reduction in Past Due

Al agents continuously monitor delinquent accounts, flag at-risk customers early, and automate follow-ups, preventing past-due balances from aging further.

30%

Increase in FTE Productivity

When account research, outreach, and routine follow-ups are automated, collectors shift from managing admin overload to working the accounts that matter most.

Gartner Report

HighRadius Named as a Leader in 2025 Gartner Magic Quadrant for Invoice-to-Cash Applications

Purpose-Built for Retail Collections Process

Managing past-due accounts across large retail portfolios requires more than manual follow-ups. Every feature is purpose-built to handle the scale, complexity, and customer coverage challenges retail collectors face every day.

Identify at-risk accounts before they age further with AI-driven monitoring that flags delinquent customers early and triggers automated follow-ups across your entire retail portfolio.

Automatically reach every account in your portfolio, including long-tail customers, with timely dunning correspondence, ensuring no account goes uncontacted due to collector bandwidth constraints.

AI analyzes payment behavior, delinquency risk, and account history across your portfolio, giving collectors a prioritized daily worklist so they focus on the accounts with the highest cash flow impact.

When account research, routine follow-ups, and outreach are handled automatically, collectors get their time back, managing more accounts, making more calls, and driving better outcomes without adding headcount.

Retail Finance Illustration

AI-Powered Value Creation at 1300+ Enterprises

ERP Capabilities

HighRadius integrates natively with leading ERPs to keep your collections data accurate, real-time, and always in sync.

S

SAP

Native integration with SAP ECC and S/4HANA pulls AR balances, customer master, and invoice PDFs directly into collections workflows, no system switching required.

Explore Integration
O

Oracle

Syncs open invoices, dispute updates, and promise-to-pay records between Oracle EBS and Oracle Fusion, keeping your AR ledger current without manual data entry.

Explore Integration
M

Microsoft Dynamics

Dynamics 365 Finance connector ensures dispute resolutions and payment promises flow back automatically, keeping customer accounts updated without manual reconciliation.

Explore Integration
N

NetSuite

Pre-built NetSuite integration syncs AR data, customer hierarchies, and invoice details, giving mid-market retail companies a fast path to collections automation without custom development.

Explore Integration

Must-Have Resources

Download expert insights to accelerate your collections process transformation.

eBook

AI in Accounts Receivables: From Trends to Real-World ROI

Discover practical strategies to adopt AI for smarter AR automation.

Download eBook
eBook

The Fortune 500's AI Blueprint for AR Automation

Learn how top enterprises leverage AI to optimize collections and cash flow.

Download eBook
eBook

Agentic AI for Autonomous Collections

Strengthen working capital and improve financial control with autonomous, AI-driven Collections.

Download E-book

Frequently Asked Questions

What is automated collections software?

Automated collections management solution streamlines repetitive tasks to help you get paid faster. It automatically uploads invoices to customer portals, tracks payment status, and sends payment notifications with embedded payment links. This frees your team to focus on resolving disputes and managing complex customer relationships instead of manual data entry.

How long does it take to implement collections solution for a retail company?

The implementation time for HighRadius Collections Management Software varies based on the complexity of your organization’s requirements. However, our Speed to Value methodology guarantees swift implementation and ROI realization within 3 to 6 months, setting an industry benchmark.

Why do retail companies need specialized collections software?

Retail AR teams manage large account portfolios with high delinquency rates, overwhelmed collectors, and long-tail customers that go unmonitored. Specialized collections software automates account prioritization, customer outreach, and follow-ups ensuring complete portfolio coverage and reducing past-due balances.

Do we need a third-party collections tool if we already use an ERP like SAP or NetSuite?

Yes. A collections tool provides predictive intelligence vs static aging, automates data-entry tasks like auto AP portal uploads and email dunning, and enables global standardization across multiple ERPs and regions. B2B collections software also measures ROI through DSO reduction and efficiency gains, metrics ERPs don’t track.

What ROI can retail companies expect from collections automation?

Retail AR teams typically see a 30% increase in collector productivity as account research, manual outreach, and routine follow-ups are automated. With AI-driven prioritization and automated dunning covering 10x more accounts, companies consistently reduce past-due balances by 20% and DSO by 10%. The result is faster cash collection, better portfolio coverage, and a collections team focused on strategy not admin work.

Accounts Receivable Solutions

Accounts Receivable Software | Collection Software | Cash Application Automation | Credit Risk Management | Credit Management | Credit & Collection | EIPP | Electronic Invoicing | Invoice to Cash | Invoice Collection | B2B Payments | Order to Cash | O2C Analytics | Integrated Receivable | Deduction Management | Credit Application | Credit Scoring | Exception Management | Dispute Management | Trade Promotion | Dunning Management | Financial Data Aggregation | Remittance Processing | Collaborative Accounts Receivable | Remote Deposit Capture | Credit Risk Monitoring | Credit Decisions Engine

Accounts Payable Solutions

AP Automation | Invoice Processing | Invoice Scanning & Capture | Invoice Coding | Invoice Approval | Invoice Matching | Invoice Management | Supplier Management | Supplier Onboarding | Dynamic Discounting | Vendor Payment

Financial Reconciliation & Close Solutions

Account Reconciliation | Financial Close | Bank Reconciliation | Balance Sheet Reconciliation | Payment Reconciliation | Transaction Matching | SOX Software | General Ledger Reconciliation | Journal Entry | Variance Analysis| Financial Consolidation | Financial Reporting | Financial Statement | Financial Reconciliation | Cash Reconciliation

Treasury & Cash Management Solutions

Treasury Management | Cash Flow Forecasting | Cash Management | Cash Flow Management | Revenue Recognition | Liquidity Management

Resources

Days Sales Outstanding | Collection Dispute Letter | Accounts Receivable Days Formula | Credit Dispute Letter | Accounts Receivable Days Outstanding | Accounts Receivable Collections | Accounts Receivable Report | Accounts Receivable Aging Report | Accounts Receivable Process | Credit Scoring Model | Dispute Management | Debt Collection Call Script | Credit Risk Management Techniques | Accounts Receivable Department | 609 Credit Dispute Letter | Order to Cash Automation | Collections Performance Metrics | How to Determine Credit Worthiness | B2B Credit Application | Credit & Collection Technology | Accounts Receivable Automation | Accounts Receivable Solutions | Electronic Invoicing Process

Ebooks, Templates, Whitepapers & Case Studies

Accounts Receivable Dashboard | Credit and Collection Goals | DSO Calculation Template | Accounts Receivable Aging Report Template | Business Credit Scoring Model | AR Aging Worklist Prioritization | Collection Email Templates | Strategies to Reduce DSO | Collection Maturity Model Template | Credit & Collection Email Templates | Credit Policy Sample | Credit Application Checklist Spreadsheet Template | Collection Email Automation with Excel