AI-Powered Dunning Management Software

Reduce Past Due by 20% with Autonomous Dunning Agents

  • 100% Past Due Coverage
  • 3X Faster Recovery
  • 10X Automated Emails
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DXP
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Key AI Capabilities For Dunning Management Software

AI-Powered Value Creation at 1300+ Enterprises

Top Benefits of AI-Powered Dunning and Recovery Software

1

Anticipate Delinquencies 30 Days Ahead

Use AI-powered insights to predict customer delinquencies up to 30 days in advance. Automatically prioritize high-risk accounts, allowing collectors to focus on impactful actions and improve recovery rates. As an automated dunning management software, it continuously monitors risk signals to intervene before invoices age further.

2

Collect Customer Payments 2X Faster

With one-click dialing, automated transcriptions, and post-call follow-ups, you can make twice as many calls daily. Streamline communication workflows to lower past-due balances and maximize collector efficiency. Unlike traditional cash collection software, this dunning software automates outreach while preserving personalization.

3

Send Personalized Emails at Scale

Leveraging AI-generated drafts and intelligent templates, send three times more personalized emails. With tailored communications, expand customer outreach and speed up collections by 10x while significantly lowering overdue amounts. It functions as one of the best software to automate dunning letters and past due notices across large customer portfolios.

4

Free Up Time for High-Value Accounts

Automate repetitive tasks like email drafting and attachment handling with FreedaGPT. Free up collectors’ time to focus on high-value accounts, improving overall efficiency and account coverage. With built-in dunning communication tools and smart prioritization, teams can focus only on accounts that require human intervention.

HighRadius is the ONLY Vendor named a Leader in all 3 major analyst reports for Accounts Receivable

Gartner logo 2024 Gartner Magic Quadrant
Hackett logo Digital World Class
idc logo IDC MarketScape Leader

How does Dunning Automation Software Work

  • Automated Invoice Monitoring: The system integrates with your ERP to continuously track accounts receivable and payment terms.
  • Smart Flagging System: Automatically identifies and flags overdue invoices based on predefined payment terms for immediate action.
  • Real-Time Status Updates: Provides live visibility into invoice aging and payment status across all customer accounts.
  • Scheduled Communication: Sends initial reminder emails when invoices become overdue with customizable intervals for follow-ups.
  • Dynamic Message Customization: Adjusts tone and urgency of each reminder automatically based on how long the invoice has been overdue.
  • One-Click Payment Links: Includes embedded payment links in reminders for customer convenience and faster payment collection.
  • Progressive Escalation Workflow: Automatically triggers escalation steps when customers remain unresponsive after multiple reminders.
  • Configurable Action Steps: Sends final notices or activates manual intervention like phone calls based on company policies.
  • Collection Agency Integration: Seamlessly routes high-risk accounts to external collection agencies when internal efforts fail.
  • Payment Gateway Integration: Enables customers to pay directly from reminder emails through integrated payment processing systems.
  • Flexible Payment Options: Offers automated payment plan setup and early settlement discounts to encourage faster resolution.
  • Complete Communication History: Maintains comprehensive records of all emails, calls, and notices for legal compliance and audit trails.
  • Real-Time Analytics Dashboards: Tracks overdue invoice status, payment recovery rates, and overall dunning effectiveness in one view.
  • Trend Identification: Analyzes patterns in customer payment behavior to help optimize collection strategies and processes.
  • Personalized Dunning Paths: Customizes reminders, payment plans, and escalation workflows based on customer profiles and invoice amounts.

See What Customers Are Saying About Our Dunning Management System

Brightstar Logo
20% Bad Debt reduction
By automating paper-based collections.
Read more.
American Greetings Logo
1000+ Work Hours Recovered
Every month with advanced dunning.
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Ebsco Logo
5.5 Days Reduction in DSO
With AI-based worklist prioritization.
Read more.

Seamless Integration of Automated Dunning Management System Across Your Finance Stack

HighRadius Automated Dunning Software integrates with 110+ banks and 50+ ERPs globally, reducing IT complexity and investment needs.

ERP Solutions

Ready to Connect HighRadius with Your ERP?

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Essential Resources for Agentic Dunning Tool

11 Global Payment Formats

How AI is Transforming Collections Todays

Discover the latest advances in collections technology and how they solve challenges faced by most collection teams

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Maximize Revenue: Step-By-Step Guide to Implementing an Automated Billing System

11 Dunning Templates to Ensure 2X Collector’s Productivity

Instantly scale your outreach and 2X collector productivity with ready-to-use Dunning Templates

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Maximize Revenue: Step-By-Step Guide to Implementing an Automated Billing System

DSO Calculation Excel Template for AR Teams

Calculate DSO accurately using a ready-to-use Excel template built for finance teams

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Maximizing ROI with HighRadius Advanced Dunning Capabilities

HighRadius’ advanced dunning management system helps optimize collections and dunning, making the process more efficient and impactful

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Automated Account Prioritization

Focus on high-risk accounts with tailored communications, while automating follow-ups for low-risk customers to ensure timely engagement.

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Flexible Payment Options

Empower customers to pay via. wire transfers, ACH, direct debit, or credit/debit cards, with options for instant, online, or scheduled payments.

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Accelerate Cash Flow

Centralized aging bucket tracking identifies bottlenecks faster, reducing DSO and unlocking working capital.

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Boost Team Efficiency

Real-time visibility eliminates manual work, allowing teams to focus on high-value collections and reduce operational costs.

With HighRadius’ Dunning Automation Software You can Achieve

30% Increase in Productivity
20% Reduction in Past Dues
3X Collection Emails
Value Creation

Advanced Dunning: 10X Outreach and Faster Payments with Automation

Say goodbye to manual follow-ups and hello to automated dunning software that scales your collections without increasing headcount. Leverage smart payment links, automated correspondence, and analytics-driven email scheduling to improve engagement and accelerate recovery. Personalize outreach with 100+ ready-to-use templates, send bulk updates in seconds, and review drafts before dispatch.

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FAQs: Agentic AI-Powered Dunning Automation Software

What is dunning software?

Dunning software automates reminders, escalations, and recovery workflows to reduce overdue invoices and improve cash flow visibility.

How is dunning software different from cash collection software?

While cash collection software manages the broader receivables lifecycle, dunning software specifically automates communication and recovery for overdue accounts.

What makes this one of the best dunning management software platforms?

Predictive delinquency forecasting, AI-based prioritization, embedded payment links, and workflow automation make it one of the best dunning management software solutions for enterprise teams.

What is a dunning solution?

A dunning solution is a system that automates reminder emails, escalation workflows, and payment tracking to improve invoice recovery rates.

What are dunning optimization tools?

Dunning optimization tools use analytics and machine learning to determine the best time, tone, and channel to contact customers for faster payments.

Does this platform integrate as a NetSuite dunning solution?

Yes. The platform integrates directly with NetSuite, making it a scalable NetSuite dunning solution for managing overdue receivables within existing ERP workflows.

What are smart dunning solutions?

Smart dunning solutions leverage AI to prioritize accounts, personalize communication, and continuously refine outreach strategies based on payment behavior.

What features should I look for in a dunning tool?

An effective dunning tool should include automated reminders, predictive risk scoring, configurable escalation workflows, payment integrations, and real-time analytics.

Are there platforms with built-in dunning and subscription tools?

Yes. Modern platforms combine subscription billing management with dunning capabilities to handle recurring payment failures and customer communication in one system.

How does dunning process software standardize and automate collections workflows?

Dunning process software standardizes collections by creating structured, rule-based workflows for every stage of the recovery cycle. Instead of relying on manual follow-ups or inconsistent outreach, it automatically tracks invoice aging, triggers reminders based on predefined timelines, and escalates accounts according to risk level and payment behavior.

Accounts Receivable Solutions

Accounts Receivable Software | Collection Software | Cash Application Automation | Credit Risk Management | Credit Management | Credit & Collection | EIPP | Electronic Invoicing | Invoice to Cash | Invoice Collection | B2B Payments | Order to Cash | O2C Analytics | Integrated Receivable | Deduction Management | Credit Application | Credit Scoring | Exception Management | Dispute Management | Trade Promotion | Dunning Management | Financial Data Aggregation | Remittance Processing | Collaborative Accounts Receivable | Remote Deposit Capture | Credit Risk Monitoring | Credit Decisions Engine

Accounts Payable Solutions

AP Automation | Invoice Processing | Invoice Scanning & Capture | Invoice Coding | Invoice Approval | Invoice Matching | Invoice Management | Supplier Management | Supplier Onboarding | Dynamic Discounting

Financial Reconciliation & Close Solutions

Account Reconciliation | Financial Close | Bank Reconciliation | Balance Sheet Reconciliation | Payment Reconciliation | Transaction Matching | SOX Software | General Ledger Reconciliation | Journal Entry | Variance Analysis| Financial Consolidation | Financial Reporting

Treasury & Cash Management Solutions

Treasury Management | Cash Flow Forecasting | Cash Management | Cash Flow Management | Revenue Recognition | Liquidity Management

Resources

Days Sales Outstanding | Collection Dispute Letter | Accounts Receivable Days Formula | Credit Dispute Letter | Accounts Receivable Days Outstanding | Accounts Receivable Collections | Accounts Receivable Report | Accounts Receivable Aging Report | Accounts Receivable Process | Credit Scoring Model | Dispute Management | Debt Collection Call Script | Credit Risk Management Techniques | Accounts Receivable Department | 609 Credit Dispute Letter | Order to Cash Automation | Collections Performance Metrics | How to Determine Credit Worthiness | B2B Credit Application | Credit & Collection Technology | Accounts Receivable Automation | Accounts Receivable Solutions | Electronic Invoicing Process

Ebooks, Templates, Whitepapers & Case Studies

Accounts Receivable Dashboard | Credit and Collection Goals | DSO Calculation Template | Accounts Receivable Aging Report Template | Business Credit Scoring Model | AR Aging Worklist Prioritization | Collection Email Templates | Strategies to Reduce DSO | Collection Maturity Model Template | Credit & Collection Email Templates | Credit Policy Sample | Credit Application Checklist Spreadsheet Template | Collection Email Automation with Excel