Order To Cash Knowledge Center

Webinars

Maximizing Working Capital Amid Rising Bad Debt and Fed Rate Hikes

Indy Chakrabarti - Chief Marketing Officer, HighRadius Harkkesh Suri - Director, CFO Transformation Services, Genpact
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EIPP Product Webinar: New Self-service Features and Troubleshooting Tips!

Chandra Prakash Shrivastava, CV Tech - Support Analyst, HighRadius
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eBooks

Collections Maturity Model

Explore our e-book based on 500+ receivables projects, finding that A/R leaders boost KPIs by assessing maturity in 5 key areas: people, processes, data, collaboration,…
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What CFOs Taught Us in 2022

From our conversations with hundreds of CFOs, this eBook highlights the key learnings from the most enlightening conversations that stood out in 2022.
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Evaluating your O2C Automation Journey: Is it time for a service?

Learn how to best measure your O2C automation performance and why businesses are accelerating their digital transformation following the pandemic.
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Pre-Implementation Best Practices

A guide for Finance Leaders to re-model their operations by reducing DSO, all this while improving the Cash Flow.
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Three Tips for Faster Credit Reviews and Credit Scoring

Learn how Fortune 1000 companies are leveraging automation for a better credit review process, increased account coverage, and improved credit management.
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The Evolution of Credit Management

Learn how Fortune 1000 companies are leveraging automation for a better credit review process, increased account coverage, and improved credit management.
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Blogs

Days Sales in Inventory: What It Is, Its Formula, & Calculation

Days sales in inventory (DSI) measures the average number of days a brand takes to sell through its inventory. Learn how to calculate days sales…
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Delinquent Accounts: What Are They and How to Handle Them

Learn how to handle delinquent accounts to avoid bad debts and ensure smooth cash flow. Introduce account prioritization for better management.
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Credit Risk Management Automation: What It Is and Its Benefits

Credit management automation involves using technology to streamline and optimize the process of managing credit. Learn the benefits of credit management automation.
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Credit Card Reconciliation – Types, Challenges, Strategies

Credit card reconciliation is the process of ensuring credit card statements match internal ledger. Learn how to do this accurately so you can track transactions…
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What is Electronic Data Interchange? Everything You Need to Know

Electronic data interchange (EDI) directly exchanges business-related documents between two computers. Learn about the types of EDI, its examples, and its processes.
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Debt Collection Software: What Is It and Why Do You Need One

A debt collection software cuts costs by revolutionizing the collections process, prioritizes critical customers, streamlines communication & increases efficiency.
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Accounts Receivable Automation: What It Is & How It Helps Businesses

AR automation can help finance professionals streamline their AR processes, minimize manual labor, expedite cash flow, and enhance financial insights. Learn how to harness the…
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Credit Decision Making: The Ultimate Guide

Credit decision-making is the process by which financial institutions decide whether to grant credit to a borrower. Learn to make better credit decisions.
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How to Dispute a Debt Collection and Win

Disputing debt collection refers to challenging the accuracy of debt that a collection agency attempts to collect. Learn to dispute a collection and win.
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Mastering Credit Management: A Comprehensive Guide to Financial Success

Credit management is the process by which a business decides which customers to give credit to and evaluates their creditworthiness over time.
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5 Key Steps to Choose the Best Accounts Receivable Automation Software

Accounts receivable management software helps improve cash flow. Learn how to choose the right AR Automation software for your business.
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What Are Net Payment Terms & Why Are They Important?

Net 10, net 15, net 30 and net 60 are payment terms for trade credit, which specify that the net amount is expected to be…
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Electronic Bill Presentment and Payment: Everything You Need to Know

Electronic Bill presentment & Payment (EBPP) enables bills to be created, delivered & paid via the Internet on computers and mobile devices. Learn how it…
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What Is Net Accounts Receivable & How to Calculate It?

Net accounts receivable refers to the total amount of money owed to a company by its customers. Learn how to calculate net accounts receivable using…
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3-Way Matching In Accounts Payable: What Is It & Why Is It Important? (With Examples)

3-Way matching is an accounts payable invoice approval process that helps a business spot fraudulent invoices. Learn about the 3 way match process with examples.
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What Is a Note Receivable: Its Examples and Journal Entries

Notes receivable are written promises between a debtor and a creditor outlining the specific terms of debt repayment. Learn how they work with examples here.
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Accounts Receivable Aging Report: Importance, How to Create &Use It?

An AR aging report lists unpaid customer invoices, categorizing receivables by how long they have been overdue.
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Payment Tokenization: The Ultimate Guide

Payment tokenization is a security measure used in the payment industry to protect sensitive information during transactions. Learn how payment tokenization works.
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What Is Dunning Management: Everything You Need To Know

Dunning management is the process of recovering failed payments from customers. Learn how dunning management works and how to automate it.
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What Is Corporate Credit Rating & How It Works

A company credit rating by a credit agency shows the ability of a company to fulfill its financial obligations. Learn how to find a company's…
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Debit Memo vs Credit Memo: How Are They Different?

Credit memo is a document issued by a seller that reduces the amount the buyer owes whereas debit memo is issued if there's an increase…
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609 Dispute Letter: What It Is & How To Make One That Works

A 609 dispute letter is a written communication sent to a credit bureau to dispute inaccuracies on the credit report. Learn about 609 loopholes &…
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What Is Delinquent Debt & How to Fix It on a Credit Report?

Delinquent debt is an outstanding debt that a company has failed to repay according to the agreed-upon terms. Learn how to fix delinquent debt on…
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What Is a Point of Sale (POS) Transaction: Everything You Need to Know

A POS transaction is a financial transaction that occurs at the point where a customer makes a purchase from a business. Learn its types ,…
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What Is E-Invoicing? Everything You Need to Know

E-Invoicing is the process of processing invoices electronically rather than using traditional paper-based methods. Learn how to create an e invoice.
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Debt Ratio: What Is It and How to Calculate It

Debt ratio measures the proportion of a company's total assets that are financed by debt. Learn how to calculate debt ratio with its examples &…
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What Is an ACH Payment: Everything You Need to Know

ACH payments are electronic transfers executed through the ACH Network, a secure system governed by NACHA. Learn how it works, its benefits & processing time.
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What Is Days Payable Outstanding: Formula And How To Calculate It?

Days Payable Outstanding (DPO) measures the avg number of days a company takes to pay its suppliers for goods received. Learn its formula with calculation.
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Business Credit Report: What Is It & How to Check Your Business Credit Score

Business credit report provides a comprehensive record of a company's borrowing history & repayment behavior. Learn how to check your business credit
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Selling Accounts Receivable: The Ultimate Guide

Selling Accounts Receivable means selling receivables to a third-party company in exchange for immediate cash. Know if selling receivables is right for you.
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Collections Efficiency Index (CEI): What It Is and How to Calculate It

Collections Effectiveness Index(CEI) is a popular metric across industries that measures how their A/R teams perform. Learn its formula and how to calculate it.
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Days Sales Outstanding (DSO): How To Calculate It & Why It Matters

Day Sales Outstanding or DSO refers to the average number of days a business takes to collect its receivables after a sale. Gain insights on…
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Accounts Payable Turnover Ratio: Formula, How to Calculate, and Improve It

Accounts payable (AP) turnover ratio measures how quickly a company pays off its suppliers to manage short-term liabilities. Learn how to calculate and improve it.
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What Is Notes Payable: Everything You Need to Know [with Examples]

Notes payable is a written promissory note where a borrower agrees to repay the money borrowed with interest. Learn the types & examples of notes…
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What is Accounts Payable Days and How to Calculate It?

Accounts payable days measures the average number of days it takes for a company to pay its suppliers. Learn the AP days formula & how…
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What Is An Open Invoice, How It Works With Examples

An open invoice is an unpaid invoice that is issued by a business to a customer. Learn how open invoices work , their types, examples,…
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What Is Accounts Receivable Financing: Everything You Need To Know

Explore the fundamentals of accounts receivable financing, including its definition, benefits, and how companies can leverage it to improve their cash flow.
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The Ultimate Checklist for Choosing the Right Debt Collection Software

Choose the right debt collection software for your business by following our collections software vendor checklist. Get its features, use-cases, and reviews.
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What Is Proof of Delivery and Why Is It Important?

Proof of delivery (POD) is a document that confirms the intended recipient has successfully received a shipment. Learn about ePOD and its importance.
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How to Calculate Cash Collections from Accounts Receivable

Cash collection ensures that a company receives the funds it is owed for products or services. Learn to calculate cash collections, and understand their importance,…
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What Are the Responsibilities of a Credit Manager? 9 Essential Duties for Success

Understand the essential responsibilities, duties, and skills of top credit managers. Learn about the qualities, traits, and effective credit management techniques that set them apart
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7 Invoice Best Practices Every AR Professional Needs to Know

Timely invoicing helps enable timely payments. Follow these invoice and billing best practices to craft effective invoices.
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How to Implement AI for Quick Dispute Resolution

Automation and predictive analytics can assist in resolving collections disputes using AI. Learn the role and key applications of ai in dispute resolution.
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How to Calculate Allowance for Doubtful Accounts and Record Journal Entries

Allowance for doubtful accounts is a financial safety net, preparing your business for potential bad debts & ensuring smooth operations. Learn why you need it…
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What Is Remittance Advice and How to Manage It?

A remittance advice accompanies a payment and provides information on why the payment was made to the supplier. Explore its types and examples in this…
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What Is Credit Card Tokenization? Everything You Need to Know

Credit Card Tokenization is a measure used to protect sensitive data during online transactions. Here's how businesses benefit from credit card tokenization.
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Days Deductions Outstanding: What Is It, How to Calculate It, and More?

Days Deductions Outstanding is a metric used to analyze how efficiently an organization is resolving its Deductions.
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Matching Concept in Accounting: Definition, Challenges and Best Practices

Master the matching principle for accurate financial reporting. Learn its importance and process in our comprehensive blog for accountants.
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How to Solve Real-Life Problems of Bank Reconciliations (With Examples)

4 practical examples of bank reconciliation statement problems. Example #1: Cash Book Balance More Than Bank, Example #2: Cash Book Balance More Than Bank &…
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ACH vs. Wire Transfer vs. EFT: Key Differences You Need to Know

EFT is an e-payment method that includes ACH, wire transfer, e-checks, credit cards, and more. Check out the most preferred payment method in B2B businesses.
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Accounts Receivable vs Accounts Payable: What’s the Difference (With Examples)

Understanding the difference btw Accounts Receivable & Accounts Payable is essential for managing cash flow effectively. Learn its differences with examples.
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A CFO’s Perspective on Top 5 Mistakes Of 2022 That You Should Avoid in 2023

This blog provides insights on the top 5 mistakes of 2022 from a CFO’s perspective that finance leaders need to learn from to execute better…
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The Digital Tipping Point: Why Should Mid-Market CFOs Invest in Finance Automation in 2023

Discover how investing in finance automation will keep your business competitive and enhance your digital arsenal to accelerate revenue growth
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Finance Automation or Autonomy: What’s Right for Your Teams?

Learn when to leverage automation and AI to upend your finance operations and reinforce cash stability, even in a challenging economy.
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2023 Outlook: CFOs Role in Strategic Leadership Development

Explore how a modern CFO brings data-driven financial strategies to tackle an unforgiving economy and shape a revenue-scaling business.
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How to Trade Manual Tricks for Digital Treats at the CFO’s Office?

This blog focuses on how you can overcome the challenges faced by a lean team by transforming your finance landscape using technological solutions.
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What Is Electronic Billing: Everything You Need to Know

e-Billing is a process for issuing bills & collecting payments online. Learn here what e-billing is, the benefits of e-Billing, & how it works.
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The Accounts Receivable Process – a Step-by-Step Guide [Data + Templates]

The accounts receivable process involves customer onboarding, invoicing, collections, deductions, exception management, and finally, cash posting after the payment is collected.
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General Ledger vs Subledger: What’s the Difference?

The key difference between the general ledger and subledger is that the general ledger is a set of master accounts whereas subledger is a subset…
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Business Credit Score: Why It Is Important & How To Improve It?

A business credit score is a direct representation of a company's creditworthiness. Learn all about what they are, how they're calculated, and why they matter.
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Connected Workspace – Ideal replacement for Excel in Finance

In this blog, we will explore the ideal replacement for spreadsheets which can provide real time access of data
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Five Key Takeaways From the 2022 Gartner CFO and Finance Executive Conference

HighRadius reveals the top five trends that are shaping CFOs’ digital transformation efforts based on insights gathered from Gartner’s recent 2022 CFO and Finance Executive…
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What is an Invoice: Types, Examples, and How to Create One

Learn all about Point of Sale (POS) transactions, including their definition and key details. Discover how they work and their importance in business operations.
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Credit Dispute Letter: What Is It and How to Write It?

Credit dispute letters are a valuable tool for businesses to rectify any errors in their credit reports. Learn how to write a credit repair letter!
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Is Excel a barrier to Finance’s Digital Transformation ?

Excel is an integral part of Finance’s core processes however dependency on excel is depleting ROI from Finance’s Digital Transformation journey. Learn more.
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Days Sales Outstanding vs. Accounts Receivable Turnover Ratio: What’s the Difference?

The key difference between the DSO and ART ratio is that while DSO measures the average time it takes to collect on receivables the ART…
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What Is Accounts Receivable Analytics (+Top Metrics You Should Measure)

This blog walks you through the evolution of accounts receivable reporting and how advanced analytics evolved in order to cash.
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Credit Card Processing: A Complete Guide on What It Is & How It Works

Credit card processing is the series of steps & systems involved in completing a transaction made with a credit card. Learn how to process credit…
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Credit Management Guide: Everything You Need to Know

With companies realizing the importance of credit analysis, its value is increasing every day. It becomes the job of analysts to review data and approve…
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Get Lean by Removing 7 Wastes of Accounts Receivable

Discover 7 hidden wastes in your accounts receivable processes which prevent you from optimizing your order-to-cash cycle (OTC) and how to get rid of them,…
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Templates

Free O2C Vendor Evaluation Templates

An insightful summary of how Fortune 1000 companies & SMEs are evaluating their vendors for the digital transformation of their accounts receivable processes.
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B2B Credit Card Surcharging 101: Your Complete Guide for Processing Credit Card Payments

This excel template has all the relevant information you need to know in order to roll out a surcharge program and welcome credit card payments.…
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Radiance

Building the OTC Strategy after an M&A

[0:00] Marinko Marijolovic: Now just throwing that payphone bit by the way, because that was the last place I was thinking of finding the phone…
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5 Expectations of Tech from A/R Team

Emanuel (Fito): Can You hear me? Okay. Yes. I’m an IT guy. And the idea is to share with you, the expectations that we have…
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Customer Centric A/R Strategies

Kiran Rana: Can you hear me? OK. All right. So I just want to set a context before we dive into the discussion. At HighRadius…
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O2C Digital Maturity: How to Steer Your Organization Through the Digital Transformation

What does the AR function of the future look like (supported by technologies such as ML and AI) and how to get there?
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10 Pressures On Finance Shared Services Today And How To Survive… Indeed Flourish

[0:01] Susie West: So lets kick-off. Number one. These are some of the observations that are coming out. The global economy has entered a period…
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Past, Present and Future The Digital CFO

Listen to the discussion to understand how artificial intelligence is changing the CFO narrative in predicting business risks and business optimization.
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2020 Order To Cash Tech Stack: 5 Critical Choices You Need to Make

Join experts from Church & Dwight and BMS to get tips on the parameters to consider while selecting a best-in-breed cloud solution to automate the…
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Benchmarking, Project Planning, and Performance Tracking for Centralized Operations

Learn how prioritized worklist helped Primesource to create collection strategies. Understanding the importance of analytics to reduce the number of disputes created. Learn how Priomesource…
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Continuous Auditing and Continuous Monitoring in O2C: From Idea to Implementation Using Technology

Practical use cases of Continuous Auditing & Continuous Monitoring in O2C landscape. Potential roadblocks in the adoption of Continuous Auditing & Continuous Monitoring.
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AI-Driven O2C Transformation: 76% Efficiency Gain in Average Days to Resolve Deductions

Integrated O2C process: how the A/R modules interact with each other Freedom from delays: how to achieve same-day cash posting using AI
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5 HID Global Recommended Dashboards For Credit and Collections Managers in 2020

The evolution of Analytics 2.0 and why every A/R Manager Needs It In 2020 Collections Dashboards HID Global uses today, and the scope for analytics…
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Evolution of Chatbots in Finance

Practical examples of implementing chatbots in O2C. How to redesign the future of chatbots with AI and Machine Learning.
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5 Things Every B2B Customer-Facing Team Leader Needs To Know

Hiring and nurturing the right talent for customer-facing A/R job roles. Executive’s guide to making their teams deliver despite challenging consumer demands.
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Automation Guide for Treasurers: Challenges and Expected Benefits with AI: Case Study

Understand how traditional cash forecasting is done using complex excel formulas. Discover how AI transforms a treasurer’s workday and how it empowers decision making.
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Humans + Machines: Changing Workforce and Job Responsibilities with AI

A panel discussion by industry leaders from Shurtape, PepsiCo, & GlobalTranz about O2C workforce transformation & expectations from AI.
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