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Order To Cash Knowledge Center

Webinars

Introduction to Autonomous Accounting

Ric Ratkowski Accounting Consultant, HighRadius
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Boost your Cash Forecast with an Intelligent Collections Strategy

Olivia Rosca, Senior Transformation Consultant, KONE Mahesh Iyer, Head of Sales - Mid Markets EMEA, HighRadius
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How to Fix Revenue Leakage at CFOs Office with AR Automation

Mahesh Iyer - Head of Sales - Mid Markets EMEA, HighRadius Vishal Mishra - Digital Transformation Consultant, HighRadius
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A THANKSGIVING MENU FOR THE CFO’s OFFICE

Neeraj Kumar - Vice President - Product, HighRadius Purna Chandra Pothana - Senior Product Manager, HighRadius
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How should the CFOs office overcome supply chain disruption

Travis Smith, President and CFO, DALYTE Patrick McFarlane, CFO, Haynes Mechanical Systems
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Decoding AI for Accounts Receivables Automation

Kathleen Quill - Enterprise Customer Value Manager, HighRadius Avishek Singh - Associate Director - Digital Transformation, HighRadius
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Tu gestion de clientes en piloto automatico

Alberto Renedo, CEO, Digital Finance Paula Riveros, EMEA Program Manager, HighRadius Chris Reidy, OTC Consultant HighRadius
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How AstraZeneca standardised order-to-cash

Paul Buckham, Global Process Owner – Order to Cash, AstraZeneca
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6 Big Unfortunate Truths of O2C

Jas Khatkar, Transformation Programme Director, BT Susie West, CEO, sharedserviceslink
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Look Back 2021 Product Webinar Series | Analytics and dotONE Performance

Ruthvik Majety, Product Manager, HighRadius Srishti Pathak, Product Analyst, HighRadius
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Look Back 2021 Product Webinar Series | Deductions

Spandan Adhikary, Group Product Manager, HighRadius Rumita Dhar, Product Manager, HighRadius
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Look Back 2021 Product Webinar Series | EIPP

Sadhana Mosali, Associate Product Manager, HighRadius
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Look Back 2021 Product Webinar Series | Cash Application

Hashwanth Maripina, Group Product Manager, HighRadius Bhavyasree Bodla, Product Manager, HighRadius
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Look Back 2021 Product Webinar Series | Credit

Gurpreet Singh Kharbanda, Group Product Manager, HighRadius Rohan Sinha, Senior Product Manager, HighRadius
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Look Back 2021 Product Webinar Series | Collections

Rohit Komaragunta, Senior Product Manager, HighRadius Liza Mohanty, Senior Product Manager, HighRadius
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A Hole in One with HighRadius and Deloitte

Tim Fogarty, Digital Transformation Director, HighRadius
Jenny Chu, Regional Marketing Manager, HighRadius
Christian Kölzer, Senior Manager Enterprise Performance Financial Services, Deloitte
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O2C: Achieving Process Excellence in SSC through E2E Solutions, AI and ERP-agnostic Technologies

Joe Craughan, Head Global Process & Service Owner O2C, Novartis
Elaine Nowak, Director of Product Marketing and Management, HighRadius
Rina Pattani, Account Exec, HighRadius
Rahul Malhotra, Senior Director – SSC Operations & Global Process Owner, QTC Avis
Tina Lilje, Head of Customer Experience, Philips
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Consumer Goods A/R Departments Are Ready For A Digital Future: Former Practitioner Shares Insights

Hana Biskova, Solutions Principal, HighRadius
Tanya Arrowsmith, Senior Manager Marketing, HighRadius
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Guide From Staples: How the A/R Department Could Deliver on The CFOs Expectations in 2021

George Uko, Credit Manager, Staples Promotional Products
Elaine Nowak, Director of Product Management and Marketing, HighRadius
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The Big Conversation: Receivables Management Growth Strategies for the Consumer Goods Industry

George Uko, Manager of Credit and Collections, Staples Promotional Products
Laura Garcia, Manager of Customer Financial Services, Danone
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Now is the Time To Rethink Your A/R Strategy

Kim Coppes, Host
John Lorié, Chief Economist, Atradius Credit Insurance NV
Timothy Fogarty, Director Digital Transformation, HighRadius
Dirk Hagener, Director Strategy & Corporate Development, Atradius
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Digitization in B2B Collections: Mid-Market CFO’s key to thrive in FY21

Elaine Nowak, Director of Product Management and Marketing, HighRadius
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Achieving Long-Term Cash Excellence in 2022 With Digitally Accelerated O2C

Mark Harrison, Founder & CEO, Callisto Grand
Sam Dhingra, Director Solution Engineering, HighRadius
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Order-To-Cash Workforce 2.0: Upskill Your Team for The Digital Future

Elaine Nowak, Director of Product Management and Marketing, HighRadius
Ellen Cnudde, O2C solution expert, EY Business Consulting
Andreea Popescu, Digital Transformation expert, EY Business Consulting
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Lessons From EmployBridge: Benchmarking A/R Shared Service Operations To Achieve Best-In-Class Status

Jason Herrington, Sr. Director of Collections, EmployBridge
Elaine Nowak, Director of Product Management and Marketing, HighRadius
Sarah Fane, Head of Content, sharedserviceslink
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To V or Not To V: A CFOs Guide To Navigating the Waters of An Uncertain Economy

Scott Colbert, Executive Vice President and Chief Economist at Commerce Bank, Commerce Bank
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A/R Masterclass: Industry-Focused Recovery and Growth Strategies For 2021

Elaine Nowak, Director of Product Management and Marketing, HighRadius
Judy Bicking, Senior Trainer, IOFM
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Setting Up A Global B2B O2C Process In A B2C Environment

Linda Lei, GPO, Customer Payments and Deductions, Uber
Homer Smith, GPO, Credit and Collections, Uber
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“Hello Freeda”: AI-Powered Digital Assistant For Order-To-Cash

Bill Weiss, Vice President, Credit & Collections, HighRadius
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Workforce 2.0: Skillset Reassessment For Credit and A/R Teams Leveraging AI

Elaine Nowak, Director of Product Management and Marketing, HighRadius
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Leveraging Technology to Improve A/R Efficiency in any Business Environment

Ernie Humphrey, CEO, Treasury Webinars
Elaine M. Nowak, Director of Product Marketing and Management, HighRadius
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How Martin Marietta Achieved 85%+ Cash-Posting Rate By Leveraging Advanced Automation

Tammy Lindorf, Director Shared Services, Martin Marietta
Susie West, Founder & CEO, sharedserviceslink
Elaine Nowak, Director of Product Management and Marketing, HighRadius
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Leading by Numbers in an Economic Downturn: Analytics Deep-Dive

Mark Brousseau, President, Brousseau & Associates
Yash Divakar, Solution Principle, HighRadius
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A/R In The New Normal: 4-Step Action Plan for Recovery, Future-Proofing & Technology Deployment

Elaine Nowak, Director of Product Management and Marketing, HighRadius
Judy Bicking, Senior Trainer, IOFM
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From Whirlpool: 10 Steps To Digitally Transform A/R Shared Service Centers

Hyusein Arabadzhiev, BTC and PTP Process Owner, Whirlpool Corporation Dolapo Kalejaiye, Bill To Cash Team Leader, Whirlpool Corporation Elaine M. Nowak, Director of Product Management and Marketing, HighRadius
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Digital Transformation Strategies for Order-To-Cash In A Turbulent Economy

Learn how leveraging technology will help you to take better control of your Order-To-Cash processes in the present day scenario.
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Role of AI in Collection Segmentation to Recover Past-Dues 2X Faster

Cyra Garg, Manager of Solution Engineering, HighRadius
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Quick Win Technology Deployment Options For A/R Leaders In the COVID Economy

Bill Weiss, Vice President of Business Development, Credit and Collections, HighRadius
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Working Capital Innovations During a Crisis

Simon Pekarsky, Senior Vice President, Global Payments and Receivables Product Manager,Citi
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Conducting Periodic Performance Reviews for A/R Teams Working Remotely

George Uko, Manager Credit, and Collections; Staples Promotional Products
Barbara Carpenter, Senior Manager - Customer Financial Services; Danone North America
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Remote Workforce Enablement For Order-To-Cash

Laurent Gueritaine; Global Process Owner - Customer Invoicing to Cash; Sanofi
Karen Koenig; Director - Customer Financial Services; WESCO Distribution
Elaine Nowak; Director of Product Management and Marketing; HighRadius
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Reporting and Analytics Fundamentals in SAP S/4HANA

Steve Ruzicka, Principal Solutions Engineer, SAP
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Live Technology Showcase: Role of AI in Fast-Tracking Collections

Bill Sarda Manager, Solution Engineering and Strategic Accounts, EMEA
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The Hewlett-Packard Enterprise Game Plan for Order-to-Cash Management in a Recession

Robert DiLuglio, VP, Credit & Collections, Hewlett-Packard Enterprise
William Lehmann, Global Strategy and Planning Director, Hewlett-Packard Enterprise
Catherine Price, Global Systems and Process Manager, Hewlett-Packard Enterprise
Bill Sarda, Manager, Solution Engineering, Strategic Accounts, HighRadius
Susie West, CEO and Founder, sharedserviceslink
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A Glimpse: Digital Order to Cash with AI-Powered Digital Assistant Freeda

Tanya Arrowsmith, Marketing Manager ; HighRadius
Gwyn Roberts, VP Sales ; HighRadius
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How Cargill Improved Working Capital with Digital Transformation

Gunther Smets, Global Credit to Cash Process Manager, Cargill
Susie West, Founder & CEO, Sharedserviceslink
Tanya Arrowsmith, Marketing Manager, EMEA, HighRadius
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The Role of Artificial Intelligence in Cash Forecasting

Tracey Ferguson Knight, Director- Solution Engineering Treasury, HighRadius
Craig Jeffery, Managing Partner, Strategic Treasurer LLC
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Transforming Shared Service Workforce: Why Ignoring AI & Millennials Could be Fatal

Chris Sanders, FCICM, International Credit Management Consultant (Kinetic Consulting) & Head of Accreditation, Chartered Institute of Credit Management Tanya Arrowsmith, Marketing Manager, EMEA, HighRadius
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75% Reduction In Past-Due Invoices: The Digital Evolution Of Order-To-Cash At Shurtech

Marinko Marijolovic, Director, Corporate Credit Services at ShurTech Brands, LLC
Elaine M. Nowak, Director of Product Management and Marketing, HighRadius
Susie West, Founder & CEO, SharedservicesLink
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Analytics Best Practices Webinar

Ramana Tamma AVP, Product Management, HighRadius
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Ride Out the ‘Economic Roller Coaster’ Leveraging Credit Management Automation

Michelle Herman, Consultant, Business Development-Credit & Collections, HighRadius
Eric Kider, SVP Local Marketing & Credit Solutions, Infogroup
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Analytics Cloud Best Practices Webinar

Ramana Tamma, AVP, Product Management, HighRadius
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Reinventing The Art of Cash Forecasting Using Artificial Intelligence

Robert Unger, Sr. Director, Product Management & Strategic Initiatives, Nacha
Vikram Gollakota, Vice President, Strategic Partnerships, HighRadius
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Eliminating Productivity Friction from Treasury

Ernie Humphrey, Chief Executive Officer, Treasury Webinars
Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
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Cash Forecasting Innovation: How Artificial Intelligence is changing the Game

Sayid Shabeer, Chief Product Officer, HighRadius
Ernie Humphrey(CTP), CEOTreasury Webinar
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Is Your O2C Technology Destroying Customer Experience?

Elizabeth Chamorro, Manager, Yaskawa America
Elaine Nowak, Director of Product Marketing and Management, HighRadius
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Alleviating Business Credit Risk with Artificial Intelligence

Michelle Herman, Channel Partner Consultant, HighRadius Corporation
Faye Wagner, Business Development, Creditsafe
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Improving Cash Forecasting, Receivables Aging and Reporting with Digital Transformation

Tony Hiatt, Global Credit Manager, Ivanti
Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
Sarah Fane, Head of Research, sharedservicelink
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The Game of Treasury (GOT)

Ernie Humphrey, Chief Executive Officer, Treasury Webinars
Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
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Danone’s Guide for A/R Managers: 8 Reasons Why Digital transformations Fail.

Mark Brousseau, President, Brousseau & Associates, IOFM
Barbara Carpenter, Senior Manager, Customer Financial Services, Danone North America
Elaine Nowak, Director of Product Marketing and Management, HighRadius
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Receivables Analytics Cloud Best Practices Webinar

Ramana Tamma, AVP, Product Management, HighRadius
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Why RPA May Be Bad for ROI in the Long-Term

Diana Crowe, Financial Technology Principal, HighRadius
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Cash Management 2025: Humans vs. Machines

Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
Ernie Humphrey, Chief Executive Officer, Treasury Webinars
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Navigating the Grey Areas of Order to Cash Processes

Elaine Nowak, Director of Product Marketing and Management, HighRadius
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Is Artificial Intelligence Set to Replace You in Order-to-Cash?

Judy Bicking, Senior Trainer, IOFM
Yashwant Divakar, Solution Principal, HighRadius
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Why RPA Alone May Lead to Unsatisfactory ROI in O2C in 2019

Sarah Fane, Head of Research, sharedserviceslink
CM Nayak, Associate Director, Solution Engineering, HighRadius Corporation
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How LandNSea Use RPA and AI in O2C

Susie West, CEO, sharedserviceslink
Paul Watters, Director Worldwide Credit & Treasury, MercuryMarine
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Financial Close and A/R

Judy Bicking, Senior Trainer,IOFM
Kiran Rana, AVP, Solution Engineering, HighRadius
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A Robot Could Cut Your DSO in Half: How Ferrero Uses RPA and AI for Collections, Cash Application and Claims Management

Kay Rogers, Senior Credit and Deductions Manager, Ferrero
Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
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AI in Credit and A/R: Thank a Robot for Your Next Promotion

Elaine Nowak, Director of Product Marketing and Management, HighRadius Corporation
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AI in Credit and A/R: Thank a Robot for Your Next Promotion

Jay Tchakarov, Vice President, Product Management and Marketing, HighRadius Corporation
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Outsourcing vs In-House RPA for O2C

Susie West, CEO, sharedservicelink
Kiran Rana, VP Sales and Marketing, HighRadius
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20 Must Have KPIs: Creating a Dashboard that Evaluates A/R Performance

Elaine Nowak, Director of Product Management and Marketing, HighRadius
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Customer Profitability: Brightstar on 5 Hidden A/R Costs That Eat Away Your Bottom Line

Tim Walker, Financial Project Systems Manager, BrightStar Corporation
Robert Unger, AAP – Senior Director – Corporate Relations and Product Management, NACHA
Matt Skudera, Vice President - Research and Education, CRF
Keith Smith, Enterprise Solutions Specialist, HighRadius
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The Blackhawk Theory: 5 Point A/R Guide to Slash 42% Lockbox Fees and Auto-Apply 126,000 ACH Payment Line-Items Annually

Cindy Scott, Sr. Manager, Billing & A/R, BlackHawk
Clay Wilson, Enterprise Solutions Specialist, HighRadius
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Robots and Order-to-Cash Tragedy: 5 Dos and Don’ts with RPA

Susie West, CEO, sharedserviceslink
Kiran Rana ,Director, Solution Engineering, HighRadius Corporation
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How Hubbell Plans to Cut Processing Costs by 50% while Achieving PCI-DSS Compliance

Paul Cahill, Director, Enterprise Project Management, Hubbell Incorporated
Mike Sheer, SAP FICO Senior Systems Analyst, Hubbell Incorporated
Rajesh Dhuri, Director, Systems Development, Finance, Hubbell Incorporated
Travis Jones, Enterprise Account Executive, HighRadius
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SAP Order-to-Cash: 2 Obstacles That Inflate OPEX by 100% in Credit and A/R Ops

Christina Sievert, Solution Consultant, SAPs
Shankar Bellam, Sr SAP Solutions Architect, HighRadius
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Electronic Payments: Check The Facts And Transform Electronic Payments Forever

Elaine M.Nowak, Director Product Management & Marketing, Highradius
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Collections Tango: 5 Techniques for Collaborating with Customer A/P that Step Up Your A/R Effectiveness and Productivity

Judy Bicking, Senior Trainer, IOFM
Elaine Nowak, Director, Product Management, Highradius
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Fundamentals of Automating Accounts Receivable with SAP: Eliminating Waste from Cash to Collections

Katharina Reichert, Senior Director, Receivables Management, SAP

Jay Tchakarov, VP, Product Management, HighRadius
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How Air Products transformed its AR function using RPA

Susie West, CEO, sharedserviceslink
C.B Ananthan, Manager of Global Credit, Air Products
Jay Tchakarov, V.P - Product Management, HighRadius
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eBooks

What CFOs Taught us In 2022! Thriving In Times of Uncertainty

From our conversations with hundreds of CFOs, this eBook highlights the key learnings from the most enlightening conversations that stood out in 2022.
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A Comprehensive Guide to Building a Future-Ready Distributed Workforce

In this eBook, we will look at how CFOs can build a future-ready workforce to manage a large and diverse customer base.
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Gartner Recommended – Five-Step Guide For CFOs To Achieve Digital Finance in 2022

Insights from the Gartner survey, conducted across 300+ CFOs, provide 5 ways CFOs can achieve digital finance in 2022.
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The CFO Mandate: Understanding the Future of Automation in the Mid-Market CFO Office

This unique roundtable series brought together CFOs from across the globe to discuss the future of finance automation in the mid-market CFO office.
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The Remedy for Driving Financial Transformation in Pharmaceuticals

Dives into how AstraZeneca, Bayer, and Sanofi are solving business challenges using automation, AI, and insights to drive organisational changes.
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Evolution of Accounts Receivable into a Crucial Business Function

Enterprise Resource Planning has become an inevitable part of businesses today. Learn about how AR system functions within ERPs have evolved over time.
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Fine Tune Cash Flow Management With Accounts Receivable Automation

This E-Book will convey why your business needs to have a steady cash flow and the challenges of cash flow management with strategies to improve.
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Modern CFO’s Guide to Fintech Use Cases

Get to know fintech use cases for emerging technologies such as AI, RPA, IoT, blockchain, and predictive analytics in this comprehensive ebook.
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AR Data Analytics and Dynamic Reporting: A CFO’s Perspective

This eBook explores AR analytics and aims to deliver business-specific insights for finance leaders to get real-time visibility across AR processes.
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Standardising O2C: AstraZeneca Global Finance Services Take Charge

Pharmaceutical and biotechnology leader, AstraZeneca, provide insights on how to standardise O2C by revolutionising their digital transformation
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A CFO’s Guide to Scaling Mid-Sized Businesses with Optimized AR Stack

CFOs play a pivotal role as strategic leaders in growing businesses with the right tech stack for AR management. Learn more.
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6 Bank Reconciliation Improvements in Microsoft Business Central 365

In this whitepaper, we shall discuss implementing best practices to simplify bank reconciliation in Dynamics 365 Business Central.
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Laying the Foundations to Achieve Excellence in Finance

This ebook explores the key areas and foundations required to help you achieve ‘world-class’ status and cement a strategic role in the business.
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Radiance on the Road at The ArcelorMittal Orbit, London: Delivering working capital impact through order to cash transformation

Multinational companies and leading finance professionals provide valuable advice on how to deliver working capital impact through O2C transformation
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Understanding Order-to-Cash Automation Process in ERP

Learn why order-to-cash process needs automation in ERPs. Take advantage of accounts receivable automation to maintain financial health of an organization.
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Nine Accounts Receivable Challenges and How to Solve Them

Explore real-world accounting horror stories on the cost of holding receivables and learn how AR automation helps to create better bottom-line impact.
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12 Strategies For CFOs To Reduce OPEX in Mid-sized Businesses

Learn 12 strategies for CFOs to reduce OPEX within Accounts Receivable, Accounts Payable and Miscellaneous Cash Management to improve working capital.
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Evaluating your O2C Automation Journey: Is it time for a service?

Learn how to best measure your O2C automation performance and why businesses are accelerating their digital transformation following the pandemic.
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Beyond ERP: The Impact of Optimizing Accounts Receivable for Microsoft Dynamics

Optimize accounts receivables in Microsoft Dynamics with built-in features and out-of-the-box AR apps. AR solutions augment MSD’s capabilities.
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4 Reasons Why CFOs Need to Re-think B2B Payments for Accounts Receivables

Explore this whitepaper to know 4 reasons why CFO’s need a change in their B2B payment strategy. Learn about integrating digital payments in Sage.
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The Must-See Deductions Process Maturity Model for CPG Companies

Understand the 6 stages of deductions process maturity and deep dive into how CPG companies can create an intelligent deductions management framework.
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Building an Ideal Tech Stack for Real-Time Visibility into Customer Performance

Insights from Uber, The Hackett Group and more on building the ideal tech stack for real-time visibility into customer performance.
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Effective Cost of Robotic Process Automation Could Be 10x More Than You Think

This ebook uncovers the real cost of RPA implementation, sets up the case for AI-based automation & provides a sneak peek into AB InBev's AI-driven…
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Winning Formula for Successful Digital Transformation in Shared Service Centres

Read this ebook to find out a phased approach for SSCs to assess digital maturity, the digital toolkit to improve that, and a view into…
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The Best-in-Class Digital Approach to Operational Excellence for Shared Service Centres

This ebook showcases the importance of having an agile digital strategy to move beyond the approach of performance maturity to best-in-class for O2C GPOs.
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Shared Service Centre 2.0 | 3 Step Framework to Build Next-Gen Global Innovation Centers

Read this ebook to witness the journey of SSC evolution and understand the framework behind transforming them from service centers to innovation hubs.
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Overcoming the Six Critical Challenges for Global Business Services to Thrive In a Turbulent Economy

Insights from Gartner and SSON to mitigate the top 6 GBS challenges and how digital transformation can help
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Simplify Accounts Receivable with NetSuite and RadiusOne

Learn how to enhance and automate accounts receivable processes within NetSuite.
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A Complete Guide to Unlock Sage Intacct’s Full Value: Harness AR Automation

A Complete Guide to Unlock Sage Intacct’s Full Value to enhance your Accounts Receivable automation.
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Playbook for O2C in the New Economy

The Ultimate Playbook for O2C GPOs that aids them in managing their A/R process in the current economic climate.
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Collections Maturity Assessment Model for Consumer Goods Companies

This eBook dives deep into the Collections Maturity Model for enterprise consumer goods companies. A/R leaders will understand where they are in their collections journey…
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How Did Robots Win Over Amazon in the Dispute Resolution Challenge?

Learn how automation scores 5-0 against Amazon’s Vendor Central in the dispute resolution challenge
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Moving Beyond ERP to the Cloud and the Platform Approach

Learn how to Standardize your Processes through a Centralized Platform and shift from On-premise to Cloud solution.
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Improve your Accounts Receivables with Sage Intacct & RadiusOne

Understand the benefits of using AR automation with easy integration and fast deployment. understand how RadiusOne built for Sage Intacct improves time-to-value
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Credit Risk Mitigation for A/R In The Consumer Goods Industry

Balance credit risk within the consumer goods industry with a five-step roadmap created with lessons learned from 2020 and learn more about the value in…
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Overcoming the Seven Critical Challenges for A/R Shared Services to Thrive in a Turbulent Economy

Know the challenges in A/R shared services and tips to drive successful digital transformation initiatives to help them become strategic value-drivers.
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Blockchain: A Game-Changer in Accounts Receivable?

This e-book is an actionable summary of how A/R teams in B2B companies could leverage blockchain to transform their business processes
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Cashing In: 3 Ways Order-to-cash Teams Could Drive Balance Sheet Impact

An insightful summary on how to leverage credit and A/R data to lower operational costs, improve customer relationships, and gain a sharp competitive edge.
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From Chaos to Calm:
2 Simple Techniques to Overcome Remote Work Isolation

Social distancing is challenging, especially if you don't know when it will end. But you can make remote working better by following these simple techniques.
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13 A/R KPIs Every Finance Exec Must Track

An extremely detailed overview for understanding every nitty-gritty of A/R & parameters which affect business bottom line.
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The Perfect A/R Dashboard: 5 Reporting Dashboards Fundamental for Every Credit and A/R Leader

A detailed insight into the payment processes in the B2B landscape and how the new methods of Automation and AI have helped it grow.
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Credit and A/R: AI Automation Shopping Guide for Decision Makers

This elaborated ebook gives you an insight into AI and how it impacts the A/R and Credit Landscape for credit managers to help them make…
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The CFO’s Guide to Unlocking Working Capital with Credit and Receivables Technology

A guide for Finance Leaders to re-model their operations by reducing DSO, all this while improving the Cash Flow.
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Essential Credit and AR Skills to Propel Your Career During an Economic Downturn

Learn key competencies that build strong foundational ethos around actionable credit management in A/R space.
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SAP Order to Cash: 30 Must-Have Capabilities

This e-book is an actionable summary that drills down on identifying gaps left by SAP Receivables Management and how Cloud software could fill those gaps.
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10 Easy Ways to Employ Tactics to Get Paid Faster

Remove delinquency by automating Credit and Accounts Receivables operations and deploy tactics to collect payments faster.
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Top 15 Parameters Your B2B Credit Scoring Model Must Have

Learn how to build the best-in-class B2B credit scoring model capable of streamlining information, reducing bad-debt and predicting bankruptcy.
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Oracle Order to Cash: 29 Must Have Capabilities

This ebook outlines the operational gaps left by the ERP and summarizes the necessary factors to consider while ERP Cloud integration
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Order-to-Cash in Postmodern ERP Environment: Are You Getting a Raw Deal?

This ebook includes the best-in-class O2C solutions to leverage the latest technologies such as AI in the Postmodern ERP to optimize your business to the…
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Defining the O2C Strategy Post Mergers and Acquisitions

This e-book illustrates how order-to-cash is more than just any other financial process, and why it should be given priority during a merger or acquisition.
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12 Collection Strategies for Every Aging Bucket

This detailed B2B collections guide gives you insights about the top 12 collection strategies given by best-performing collectors across 15 industries.
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Best Practices for Building a 
Top-Performing Order to Cash Process

Learn how O2C GPOs can achieve process and cash excellence through the best practices outlined by a Hackett Study.
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S/4HANA Migration: Enabling Order-to-Cash Operations Continuity

Learn how establishing S/4HANA and discerning key challenges to mitigate risks can lead to successful ERP migration.
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European Union Regulations Regulating Working Capital

An actionable summary of directives that Order to Cash leaders could abide by to create a productive impact on working capital based on the upcoming…
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11 Collections Email Templates to Ensure 2X Collector’s Productivity

Read this ebook to access the top 11 ready-to-use, sample collections email templates for your collectors.
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Being a World-Class Credit Leader in the Age of Digital Transformation

A collection of findings showing how world class companies have been able to transform their A/R processes for the better.
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RPA vs AI for A/R Automation

A detailed analysis of all the thing you need to know in order to succeed financially in the near future where technology would play an…
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23 Key Order To Cash Metrics Every GPO Must Track To Improve Working Capital

Learn about the 23 key KPIs for tracking global O2C performance to become a strategic shared service leader.
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Blogs

Account Receivable Reconciliation (And How Automation Can Improve It)

The account reconciliation process ensures that the balances are aligned between the company’s account and the customer’s account
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A CFO’s Perspective on Top 5 Mistakes Of 2022 That You Should Avoid in 2023

This blog provides insights on the top 5 mistakes of 2022 from a CFO’s perspective that finance leaders need to learn from to execute better…
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The Digital Tipping Point: Why Should Mid-Market CFOs Invest in Finance Automation in 2023

Discover how investing in finance automation will keep your business competitive and enhance your digital arsenal to accelerate revenue growth
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Finance Automation or Autonomy: What’s Right for Your Teams?

Learn when to leverage automation and AI to upend your finance operations and reinforce cash stability, even in a challenging economy.
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2023 Outlook: CFOs Role in Strategic Leadership Development

Explore how a modern CFO brings data-driven financial strategies to tackle an unforgiving economy and shape a revenue-scaling business.
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How to Trade Manual Tricks for Digital Treats at the CFO’s Office?

This blog focuses on how you can overcome the challenges faced by a lean team by transforming your finance landscape using technological solutions.
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ERP Automation: The Definite Guide

ERP automation refers to the increased features and functions of the ERP software involving integrating new technologies such as artificial intelligence (AI) and other smart…
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The Modern CFO: Think ERP, Think Ecosystem

Read the blog and discover what Lawrence Chester has to say about the ERP + Intelligent automation ecosystem and how it aids the improvement process
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Redesigning Job Roles With Autonomous Finance before 2023

This blog provides insights for finance leaders to manage their teams effectively by redesigning the workforce with automation tools.
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Transform Finance Landscape with Digital-First Teams in 2023

This blog focuses on how you can overcome the challenges faced by a lean team by transforming your finance landscape using technological solutions.
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How To Transform Your Finance Team Into a Future-Ready Augmented Workforce?

This blog explores how finance leaders can transform their teams into a future-ready augmented workforce to support growing business needs.
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What is Pledging Receivables? – With Examples

Businesses surrender or pledge their receivables in return for financing options such as loans to gain capital needs
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Optimizing Order to Cash Process With Automation

Businesses today are finding automated alternatives to their traditional order to cash process. With digital transformation companies are optimizing their O2C process.
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Dismantle silos by maximizing collections liquidity

Learn how collections liquidity impacts your cash flow, its best practices, and how optimizing it can help improve cash flow.
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The Declining State of Outsourcing Model Across Shared Services

Trends from SSON’s Q1 report as they investigate the shift from traditional outsourcing of Shared Service functions to captive centers.
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Outsourcing to Captive Centers – An Integrated Order to Cash Function is The Key to Standardize GBS

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credit risk is the risk of loss due to a customer not paying their outstanding balance. Learn to safeguard critical customer and mitigate cash flow…
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Will 2021 Be Worse Than 2020 for AR Leaders in Consumer Packaged Goods? 3 Specific Ways You Can Ensure It’s Not

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Consumer goods companies, especially those dealing in essential goods, have seen steep demand hikes and falls in recent years. During the pandemic, the panic buying…
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3 Industry Experts Highlight Strategies for Deductions Management That Impact Revenue & Working Capital for CPG companies

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Every recession brings in radical changes in business and operating models. As economically devastating as the 2008 downturn was, its fallout bred innovative products and…
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Anatomy of a Credit Report: Understanding the Role of Credit Information in Risk Assessment

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Taking Charge of Deductions Management: 11 Things All Suppliers Must Know

Historically, suppliers with $1Bn in revenue are estimated to lose almost $3Mn annually because of poor deductions management. In the post COVID economy where CFOs…
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Why Your Enterprise Needs a Cloud Strategy to Resolve Issues of Siloed Operations?

Learn why should organizations integrate their ERP systems with cloud to resolve issues of siloed operations and what are the benefits of adopting cloud technology.
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Read this blog to understand how implementing automation in collections and deductions management could help your company reduce DSO and improve cash flow.
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While shared service centers have traditionally been focused on cost reduction, order-to-cash GPOs have been looking out for ways in which they could transform their…
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As the business landscape changes rapidly, the CFOs of today have the opportunity to create a whole new and improved structure by leading the organization…
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How is AI Future-Proofing Order to Cash for Global Business Services

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Payment Frauds: An Awareness in the A/R Space

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From the past few years, we have seen the emergence of a new business strategy in global companies and organizations, which is appointing a single-point…
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Learn How Leaders and Managers Resolve Crisis

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What If the Female Analysts of Your Company are the Next CEOs?

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Know the objectives, importance & challenges of cash application in Order to Cash. Also, learn how A/R teams can improve their productivity with automation.
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Even though the popular perception is that artificial intelligence (AI) is only going to be a job killer, reports say that 2020 onwards, AI will…
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Customer Profitability: 5 Hidden A/R Costs That Eat Away Your Bottom-Line

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In this interview, Rob Unger shares the definitive take on RPA, AI and the real deal (sans all the buzz) about how they could impact…
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Learn why going paperless in your order to cash processes will not only reduce expenses but also serve as a strong foundation to further automate…
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Learn how to optimize the Manual A/R reporting cycle with the right technology and out-of-box Reporting Dashboard.
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Imagine getting all the remittance information ready in hand as soon as the payment arrives without having to go through the pain of remittance aggregation…
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Much like the technology deployment follows a project plan, the associated change management efforts must also follow a similar approach. Here are the key components…
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How much more effective could the change and your company be if all the unique flavors of your stakeholders were combined into an awesome solution…
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Organizations rarely have an extensive level of change management expertise internally to design elaborate programs for execution. Here is a simple formula to get you…
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Understand Outsourcing/offshoring in modern OTC scenarios and Examine the stages involved in an efficient OTC process. Learn more here!
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SAP implementations are more complex than they seem to be. Join Sam as he shares his first experience of SAP implementation and how they are…
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Identify the major challenges faced in the manual Order to Cash process and know how the use of automation can improve process efficiency.
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The best way to improve productivity and reduce costs is by establishing an environment of continuous improvement within your organization. It also helps facilitate initiatives…
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The Transformation of Accounts Receivable – Characters Welcome!

Remember the book "Who Moved My Cheese" written by Spencer Johnson, M.D. that was wildly popular in the late 1990s and early 2000s. Maybe the…
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Take the Plunge! Shift to Electronic Accounts Receivable

The first step for A/R transformation: Find what you need based on detailed analysis of your existing process and where you stand against your competitors
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Don’t Fear! Manage the Shift from Paper to Electronic Accounts Receivable

Armed with better visibility, final control on decision-making and huge costs savings initially lost on manual work, find how you can win the argument against…
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Five User Friendly Things About SAP

In IT space, adding functionality to the solution equals hours of time lost in coding. But, not with SAP here are the top 5 things…
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New Year’s Resolution for Business – Modernizing Accounts Receivable

A few weeks have passed since the New Year began and most individuals' New Year's resolutions have long since been broken.
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Can Agile Methodology Co-Exist with Enterprise Architecture?

Clearing the air around Agile Methodologies and Enterprise Architecture. Also find out if they really co-exist.
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Change is Great Until It Happened to ME!

Experience change management with Tammie Calys, President at Transformation Management Consulting, LLC
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What’s Your Change Engagement Level?

Integrate these employee engagement strategies to enhance change management efforts and ensure that employees are truly producing results
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Why is Change SO Hard?

Understand 'analysis paralysis' in change management, the three stages involved and how to get rid of it to handle changes effectively
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Are You a Delighter or an Albatross?

Follow these quick steps to make change management easy to adapt and a delightful experience
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3 Keys to Successful Change Management: Communication, Communication, Communication!!!

70% of all company change initiatives fail due to the sole focus on the technical solutions while disregarding the importance of the people side of…
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Don’t understand cloud computing? You’re not alone!

De-clutter the jargons associated with cloud computing. Understand the key benefits such as total cost, deployment time and security
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Templates

Business Case Template For Cash Application Automation

This package contains an excel sheet and an ebook for A/R leaders for justifying a business case in an automated cash application system.
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Accounts Receivable Automation Assessment Template

88% of corporate controllers plan to implement robotic process automation (RPA). Use our assessment template to check how many AR functions you’ve automated
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Drive Operational Efficiency: The Essential Credit & Collections Toolkit for A/R Managers

This Toolkit consists of 7 templates and tools required for any Accounts Receivable Manager whose main goals are to - monitor and improve operational performance…
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6 Digital Payment Formats for Mid-Sized Businesses

Types of digital payments and Download this infographic to learn about 6 trending digital payment formats
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Top Order-to-Cash Shared Services KPI

An excel-based actionable summary that deep-dives into the top 55 KPIs you can’t do without for tracking the performance of the Order-to-Cash process of any…
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21 Credit & Collection Email Templates

Top performing email scripts used across 700+ leading order-to-cash teams, including Fortune 1000 companies.
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Radiance

Building the OTC Strategy after an M&A

[0:00] Marinko Marijolovic: Now just throwing that payphone bit by the way, because that was the last place I was thinking of finding the phone…
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5 Expectations of Tech from A/R Team

Emanuel (Fito): Can You hear me? Okay. Yes. I’m an IT guy. And the idea is to share with you, the expectations that we have…
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Customer Centric A/R Strategies

Kiran Rana: Can you hear me? OK. All right. So I just want to set a context before we dive into the discussion. At HighRadius…
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O2C Digital Maturity: How to Steer Your Organization Through the Digital Transformation

What does the AR function of the future look like (supported by technologies such as ML and AI) and how to get there?
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10 Pressures On Finance Shared Services Today And How To Survive… Indeed Flourish

[0:01] Susie West: So lets kick-off. Number one. These are some of the observations that are coming out. The global economy has entered a period…
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Past, Present and Future The Digital CFO

Listen to the discussion to understand how artificial intelligence is changing the CFO narrative in predicting business risks and business optimization.
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2020 Order To Cash Tech Stack: 5 Critical Choices You Need to Make

Join experts from Church & Dwight and BMS to get tips on the parameters to consider while selecting a best-in-breed cloud solution to automate the…
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Benchmarking, Project Planning, and Performance Tracking for Centralized Operations

Learn how prioritized worklist helped Primesource to create collection strategies. Understanding the importance of analytics to reduce the number of disputes created. Learn how Priomesource…
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Continuous Auditing and Continuous Monitoring in O2C: From Idea to Implementation Using Technology

Practical use cases of Continuous Auditing & Continuous Monitoring in O2C landscape. Potential roadblocks in the adoption of Continuous Auditing & Continuous Monitoring.
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AI-Driven O2C Transformation: 76% Efficiency Gain in Average Days to Resolve Deductions

Integrated O2C process: how the A/R modules interact with each other Freedom from delays: how to achieve same-day cash posting using AI
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5 HID Global Recommended Dashboards For Credit and Collections Managers in 2020

The evolution of Analytics 2.0 and why every A/R Manager Needs It In 2020 Collections Dashboards HID Global uses today, and the scope for analytics…
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Evolution of Chatbots in Finance

Practical examples of implementing chatbots in O2C. How to redesign the future of chatbots with AI and Machine Learning.
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5 Things Every B2B Customer-Facing Team Leader Needs To Know

Hiring and nurturing the right talent for customer-facing A/R job roles. Executive’s guide to making their teams deliver despite challenging consumer demands.
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Automation Guide for Treasurers: Challenges and Expected Benefits with AI: Case Study

Understand how traditional cash forecasting is done using complex excel formulas. Discover how AI transforms a treasurer’s workday and how it empowers decision making.
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Digital First: AB InBev’s Digital Transformation Journey

ABinBev’s vision of digital transformation being realized within its O2C team. Insights for the future from ABInBev’s first-hand interaction with automation systems.
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Humans + Machines: Changing Workforce and Job Responsibilities with AI

A panel discussion by industry leaders from Shurtape, PepsiCo, & GlobalTranz about O2C workforce transformation & expectations from AI.
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